Performance issue after upgrade to April 2018

[reshma_km]

Hi,

I upgraded the Qlik sense environment from November 2017 to April 2018. The users are experiencing performance issues now (like some charts are not loading, not able to select any filter, not able to navigate sheets). We restarted the services on first day, but this is the 2nd day in a row they are facing issues. How can I check what is the issue? I checked Operations monitor. The CPU and memory usage is not an issue.

[achakilam1022]

Reshma,

Did you try installing the April 2018 patch 1?

[reshma_km]

No. When did patch 1 become available? Did it solve your issue?

My users are not complaining now. But I would like to have a rollback plan ready, just in case.

[reshma_km]

I saw the Patch1. Did you install it? How is your experience?

[achakilam1022]

I've installed it. Had no issues so far. But its been only a few hours since installation

[reshma_km]

Ok. Please let me know if you experience any issues.

And before installing the patch, how was the performance? Did you still experience delays in loading charts?

[achakilam1022]

Yes

[reshma_km]

And after installing patch, the loading is fast?

[silvacarlos]

Hi reshma, any update on this? We will upgrade our server soon. I'm checking if April 2018 is working fine

[reshma_km]

My users are still facing severe performance issues occasionally in Dev server - like twice in a month. Any way we have upgraded our other QA server recently. No complaints yet.