Qlik Sense April 2018 file corrupt error

[agigliotti]

Hello,

I just upgraded with success a Qlik Sense Site from February to April 2018 version.

Now I'm facing the attached error while opening the app.

below the engine log error:

35 20.4.2.0 20180521T105940.839+0200 ERROR UMBQLIK-S 9fb6321d-f254-4bd2-8eec-04ea4048027d 20180521T105940.834+0200 12.145.3.0 Command=Open app;Result=3002;ResultText=Error: File corrupted c2c77482-db0f-4fa1-8f4a-4f779ac34dfe 287aa595-f68b-4431-8a8a-6ac23fdc2061 1 UMBRA qlikadmin 59a029ba-0aba-4f67-8181-154df7b3f0be 435719e7-a55d-4312-82c5-dce8508a091e Not available Engine Not available Global::OpenApp Open app 3002 435719e7-a55d-4312-82c5-dce8508a091e 9fb6321d-f254-4bd2-8eec-04ea4048027d

Other apps are working with no error.

Where I should look for some error logs ?

What could be the reason for this issue and how can I fix it ?

tko‌

mto‌

Thanks in advance for your time.

Best Regards

Andrea

[agigliotti]

Finally the Patch 1 of June version and September version both include the fix for the bug QLIK-89541.

Well done!

[mphowlett]

Hi Andrea,

have you confirmed this? I was going to upgrade to the September release shortly but I cannot see QLIK-89541 mentioned in the release notes anywhere.

It is mentioned in the June Patch 1 Release as being fixed though.

Thanks,

Matt

[agigliotti]

Yes I know, but Qlik support told me the fix is also included in september version.

I believe them.

[janethlh]

Hi guys, 

I am facing similar issue in the recent Qlik releases after my client upgraded from Apr 2018 to Feb 2020, in Windows Server 2016 Standard. How's the result of this problem that you encountered last time after applying the fix (QLIK-89541)?