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Anonymous
Not applicable

QVWS, QDS and DSC servers disconnected (Failed to contact server)

Hi,

Jobs were running fine .However, all of a sudden, I have seen that all tasks disappeared(No tasks to display) from admin console.

Otherwise, reports still being refreshed normally !

I got QVWS, QDS and DSC servers disconnected  (Failed to contactserver)

I restarted the machine (Win Server 2008) in vain.

Changed Log on Services to local host (first logged as un admin local account) invain.

Any ideas please.

Thx.

1 Solution

Accepted Solutions
pover
Luminary Alumni
Luminary Alumni

Let's try this.  In the Setup tab of the QEMC, click on one of the components that is causing trouble.  Change the url of the component to include localhost or the ip of the server instead of the server name.  For some reason the server name cannot be resolved and the services can't talk to each other.

Karl

View solution in original post

6 Replies
pover
Luminary Alumni
Luminary Alumni

Verify that there is no problem with the user that is running all the QV services.  This user should be defined and a QlikView Administrator and Administrator of the machine.

Karl

Not applicable
Author

Check your licenses...may be there is an issue with them..

Anonymous
Not applicable
Author

Thanks for your answers,

My user is a member of :Administrator, IIS_USERS, QlikView Administrators

For licenses,I just got new ones in order to add some call users, they work finesince I got the issue.

Regards,

pover
Luminary Alumni
Luminary Alumni

Let's try this.  In the Setup tab of the QEMC, click on one of the components that is causing trouble.  Change the url of the component to include localhost or the ip of the server instead of the server name.  For some reason the server name cannot be resolved and the services can't talk to each other.

Karl

StefanBackstrand
Partner - Specialist
Partner - Specialist

Set the verbosity to High/Debug in all services, restart all services and report what's in the log files (warnings, errors).

What happens if you try and reach the service URL's? You can find them if clicking on the top nodes in the tree under Q(E)MC > System > Setup.

Anonymous
Not applicable
Author

After I changed URLs to localhost I got all my tasks and All services starting fine.

Thx Karl