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Dear All,
I have installed QvServer 11 SR1 setup with IIS as Webserver.
All Qlikview services running in Service console & IIS is also working fine.
In QMC Service tab QVS status is Disconneted and it shows
"Failed to contact the service.
hostname: Disconnected"
In Access Point it shows: Message: No Server
In Windows Application event log it shows:
System.Exception: Failed to retrieve document list from the specified QVS
at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID)
at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()
Please advice how do we overcome this? what conflict does it make not to work ?
Thanks,
Kumar
did you used same licence to any other server??
it looking like your qlikview server service is stop
go to services.msc -> qlikview server _. Restart
also check weither you have licensed server
hope this helps
Sunil, I have restarted the services as well. QvS is licensed and it was working fine till yesterday.
Al of sudden it stoped.
For reference I am attaching qvwebserver log file
may be you have skype installed on your system
you can uninstall and then restart your services
or
if you can change the port number from web server's config.xml
try this
open
For Window XP-
C:\Documents and Settings\all users\Application Data\ qliktech \ config. XML
OR
For Window 7-C:\ProgramData\QlikTech\QvWebServer\ config. XML
and
<Config>
<Port>81</Port>
<HttpsPort>-1</HttpsPort>
<TunnelHost> localhost </TunnelHost>
<Synchronous>False</Synchronous>
<ConfigUrl>http://_:4750/qvws.asmx</ConfigUrl>
<TunnelUrl>http://_:81/scripts/QVSTunnel.dll</TunnelUrl>
<QvsStatusUrl>http://_:81/QvAjaxZfc/QvsStatus.aspx</QvsStatusUrl>
<LogLevel>Information</LogLevel>
<UseCompression>True</UseCompression>
<InstallationPath>C:\ProgramFiles\QlikView\Server\QvWebServer</
InstallationPath>
<QvsTimeout>60</QvsTimeout
hope this helps
Hi Sunil,
Tried with the above what you mentioned, not working.
For your reference , I am attaching the config file details
<Config>
<ConfigVersion>11</ConfigVersion>
<DefaultUrl>http://_/</DefaultUrl>
<DefaultQvs>QVS@qlikview-lab-3</DefaultQvs>
<ConfigUrl>http://_:4750/QVWS/Service</ConfigUrl>
<TunnelUrl>/scripts/QVSTunnel.dll</TunnelUrl>
<QvsStatusUrl>/QvAJAXZfc/QvsStatus.aspx</QvsStatusUrl>
<LogLevel>Information</LogLevel>
<WriteStackTrace>False</WriteStackTrace>
<UseCompression>True</UseCompression>
<InstallationPath />
<QvsTimeout>60</QvsTimeout>
<QvsAuthenticationProt>Negotiate</QvsAuthenticationProt>
<QvpPort>-1</QvpPort>
<EnableUtilizationLogging>False</EnableUtilizationLogging>
<AddCluster>
<Name>QVS@qlikview-lab-3</Name>
<LoadBalancing>CpuUsage</LoadBalancing>
<AlwaysTunnel>False</AlwaysTunnel>
<AddQvs>
<Machine>qlikview-lab-3</Machine>
<Port>4747</Port>
<LinkMachineName>qlikview-lab-3</LinkMachineName>
<Weight>1</Weight>
<Username />
<Password>Encrypted=DxdCGMWfOwU=</Password>
</AddQvs>
</AddCluster>
<AddDSCCluster>
<CustomUserPort>4735</CustomUserPort>
<DirectoryServiceConnectorSettings>
<ID>31078ffb-64b3-4fb3-a678-7437301ade95</ID>
<Url>http://qlikview-lab-3:4730/DSC/Service</Url>
<Name>DSC@qlikview-lab-3</Name>
<Username>DxdCGMWfOwU=</Username>
<Password>DxdCGMWfOwU=</Password>
<LogLevel>Normal</LogLevel>
<ShowAlerts>true</ShowAlerts>
</DirectoryServiceConnectorSettings>
</AddDSCCluster>
<Authentication>
<AuthenticationLevel>Login</AuthenticationLevel>
<LoginAddress>/qlikview/login.htm</LoginAddress>
<LogoutAddress>logout.htm</LogoutAddress>
<GetTicket url="/QvAjaxZfc/GetTicket.aspx" />
<GetWebTicket url="/QvAjaxZfc/GetWebTicket.aspx" />
<HttpAuthentication url="https://_/scripts/GetTicket.asp" scheme="Basic" />
<HttpAuthentication url="/QvAJAXZfc/Authenticate.aspx" scheme="Ntlm" />
</Authentication>
<AccessPoint>
<Path>/QvAJAXZfc/AccessPoint.aspx</Path>
<AjaxClientPath>/QvAJAXZfc/opendoc.htm</AjaxClientPath>
<PluginClientPath>/QvPlugin/opendoc.htm</PluginClientPath>
<DefaultPreferedClient>Plugin</DefaultPreferedClient>
<DefaultView>Thumbnails</DefaultView>
<DefaultPagesize>12</DefaultPagesize>
<HighlightNotExecutedJobs>False</HighlightNotExecutedJobs>
<HighlightThresholdMinutes>60</HighlightThresholdMinutes>
<AllowCmdUrl>False</AllowCmdUrl>
<Target>_self</Target>
<RespectBrowsable>True</RespectBrowsable>
<SystemMessage />
<StatusRecheckInterval>60</StatusRecheckInterval>
<DownloadPluginUrl>/QvPlugin/QvPluginSetup.exe</DownloadPluginUrl>
</AccessPoint>
<Ajax>
<Path>/QvAJAXZfc/QvsViewClient.aspx</Path>
<Path>/QvAJAXZfc/QvsViewClient.asp</Path>
<NoCrypto>False</NoCrypto>
<ProhibitMachineId>False</ProhibitMachineId>
<Recording>False</Recording>
<AllowCmdUrl>True</AllowCmdUrl>
</Ajax>
<Web>
<Folders>
<Folder>
<Name>QLIKVIEW</Name>
<Path>C:\Program Files\QlikView\Web</Path>
</Folder>
<Folder>
<Name>QVAJAXZFC</Name>
<Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewAjax</Path>
</Folder>
<Folder>
<Name>QVDESKTOP</Name>
<Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewDesktop</Path>
</Folder>
<Folder>
<Name>QVPLUGIN</Name>
<Path>C:\Program Files\QlikView\Server\QlikViewClients\QlikViewPlugin</Path>
</Folder>
</Folders>
<Types>
<Type>
<Extension>.CSS</Extension>
<Content>text/css</Content>
</Type>
<Type>
<Extension>.HTM</Extension>
<Content>text/html</Content>
</Type>
<Type>
<Extension>.HTML</Extension>
<Content>text/html</Content>
</Type>
<Type>
<Extension>.JPG</Extension>
<Content>image/jpeg</Content>
</Type>
<Type>
<Extension>.GIF</Extension>
<Content>image/gif</Content>
</Type>
<Type>
<Extension>.JAR</Extension>
<Content>application/octet-stream</Content>
</Type>
<Type>
<Extension>.PNG</Extension>
<Content>image/png</Content>
</Type>
<Type>
<Extension>.EXE</Extension>
<Content>application/octet-stream</Content>
</Type>
<Type>
<Extension>.MSI</Extension>
<Content>application/octet-stream</Content>
</Type>
<Type>
<Extension>.HTC</Extension>
<Content>text/xml</Content>
</Type>
<Type>
<Extension>.JS</Extension>
<Content>text/javascript</Content>
</Type>
<Type>
<Extension>.XSLT</Extension>
<Content>text/xml</Content>
</Type>
<Type>
<Extension>.XML</Extension>
<Content>text/xml</Content>
</Type>
<Type>
<Extension>.XLS</Extension>
<Content>application/vnd.ms-excel</Content>
</Type>
<Type>
<Extension>.CSV</Extension>
<Content>application/octet-stream</Content>
</Type>
<Type>
<Extension>.PDF</Extension>
<Content>application/pdf</Content>
</Type>
<Type>
<Extension>.ICO</Extension>
<Content>image/vnd.microsoft.icon</Content>
</Type>
</Types>
</Web>
</Config>
r u using same licence to other qlikview server.
Yes I was using it on other machine due to some issue it stopped working and then I used a new machine, installed and applied license.This was working fine till yesterday but all sudden it stopped.
Note:
Before new installation & license apply, i have stopped the services from the old machine.
in previous machine
make all services mannual .because if they are automatic then the will start after system boot.
after making mannual restart all your services
hope this helps
Ye Sunil, I am aware what you suggested.
Still no luck.
if you have both IIS and qlikview webserver running
then stop iis and then see .
hope this helps