QlikView and Sage Visual Analyzer

[#1]

Our company has purchased the Sage Visual Analyzer product for our CRM SalesLogix. VA 2.6 is installed with QlikView Server 8.5. As part of our IT group I have 2 active directory accounts. One is an admin account which is a local admin on our servers, and the other is a standard non-admin account. When I log into the VA Admin Workstation which has SalesLogix and VA setup on it as my admin AD account and try to launch VA I received an error message that states the following:

"Connnected to server OK, negotiations timed out"

"Switching to HTTP tunneling"

"Connected to server OK, negotiations timed out"

The odd part is if I add my non-admin AD account to the local admin group on this workstation and RDP in and launch VA through SalesLogix, I don't receive the error and VA comes up fine. My admin AD account is a member of a lot of AD groups so I thought maybe the MaxTokenSize was a problem so I set that value in the registry to the max 65535 on the workstation, restarted the workstation, and tried it again but had no luck. I'm kind of at a loss here, been trying to figure this out for about a week now. Any suggestions would be welcomed. Thanks.

[#2 · Accepted solution]

I seemed to have figured this out. Apparently on the Setup Visual Analyzer screen, when logged into SalesLogix Visual Analyzer, you need to add an @ to both URLs that reference the QlikView server. For some reason it appears that forces Anonymous Access.

File to Load on Startup: qvp://@<servername>:4747/Visual Analyzer.qvw

Server Location: qvp://@<servername>

After I changed those 2 settings and closed and re-open Visual Analyzer in SalesLogix, the error no longer appeared and I was able to bring up the dashboards.