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User defined preferred client setup is lost

Hi,

I have recently upgraded to version 11 and I'm experiancing issues on several computers (not all) related to accesspoint profile setup. A couple of users set the preffered client in accesspoint's profle tab to IE plugin. Everything works fine until the computer is rebooted. Than the preferred client is changed back to Full Browser. Does anyone came across similar problem? Any idea how to fix it? Thanks in advance.

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Bill_Britt
Former Employee
Former Employee

I would think this information is stored in Cookies. Do you have a policy that might me clearing this on renoot?

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

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2 Replies
Bill_Britt
Former Employee
Former Employee

I would think this information is stored in Cookies. Do you have a policy that might me clearing this on renoot?

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

You are correct. Thanks for help.