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Failed to load extension .

Hi all,

My server Qlik v. 11 SR1 (on windows server 2008) always tells me, in the event log file, this error:

Server Started          Timestamp          SeverityID          EventID          Severity          Message

2012-05-09 09:45:27          2012-05-09 10:45:20          4          100          Notice          CAL usage: Using CAL of type "Named User" for user "CHANDRA\ADMINISTRATOR". Named user cals in use: 1

2012-05-09 09:45:27          2012-05-09 10:45:25          4          100          Notice          CAL usage: Named CAL session for user "CHANDRA\ADMINISTRATOR" stopped

2012-05-09 09:45:27          2012-05-09 10:45:25          4          100          Notice          CAL usage: Named CAL session for user "CHANDRA\ADMINISTRATOR" stopped

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:38          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:38          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:38          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:38          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

Even the windows event viewer shows the message:


Immagine 064.jpg

I do not understand what could be the problem. I've noticed that happens when I browse through the web interface. I tried with many qvw file but the problem will occur.

Can you help me?

Thanks in advance

23 Replies
stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi there - thanks for this - I have also received the patch now.  The fix will also be included with QV11 SR2 when this is released.

- Steve

brian_booden
Partner Ambassador
Partner Ambassador

Steve, i have come across this issue today after installing Server 11 SR1 on a client site.  I have requested the patch - did it work satisfactorily for you?

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi Brian,

Yes, no problems installing or since installing.  I will email you directly with a link to the install, in case it takes a while to arrive for you.

- Steve

Not applicable
Author

i just installed this on my server and continue to experience the error.  Moreover, I can't see the document extensions working via QVS.  Any additional information anyone has to get this working is greatly appreciated.  Works fine when looking at webview on my local.

jg

Not applicable
Author

Hi Steve, you can send me the link of this patch via email? I'm having the same problem as yours ...

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi Jeffrey - this sounds like a slightly different issue, as what I was experiencing was occuring even though there were no extensions on the page!  It may be worth contacting QlikTech support on this.

- Steve

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi Gabriel - I believe the version I have is now out of date as Brian seemed to have a higher build number when he received his from QlikTech.  He also said that support turned the patch around quickly for him - so I recommend getting it from source: support@qliktech.com

- Steve

Not applicable
Author

Hi Dark i am also facing the same issue with qlikivew  11 can you mail me the patch link

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi - the link I have has been superseded. Suggest you mail

support@qlik.com with a link to this thread. Alternatively, SR2 is

imminent so you could wait for that?

- Steve

r3iuk
Creator
Creator

We have just upgraded from V9.5 to V11.2 SR1 and encountered the same kind of error messages with one particular document.

The solution was to create a new version of the document from scratch by copying and pasting both the loading script and the objects on each tabsheet.  The new document worked fine.