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Problem accessing qlikview access point externally

Hi All,

          I have a document on an external qlikview server.I setup the qlikview server and assigned the licenses and I'm able to see the document in access point.What should I do to access the document externally from anywhere outside the domain via URL.when I use

http://server/qlikview/index.htm it says page not found.Should I open any ports or something like that.thanks in advance.

1 Solution

Accepted Solutions
Not applicable
Author

Opening port 80 solved the problem

View solution in original post

10 Replies
Bill_Britt
Former Employee
Former Employee

This is really a job for your IT people. They will have to NAT the extral webserver name to the qlikview server that is internal in the Firewall.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

Hi Bill thanks for the reply.I am also an IT guy so Could you please explain in detail the process so that I could pass the steps to some network operator.

Not applicable
Author

Opening port 80 solved the problem

Not applicable
Author

How did you fix it by opening port 80?

I can ping it now, but it get an Bad gateway 502.

Ricardo_Gerhard
Employee
Employee

Ping don´t use TCP port. It uses ICMP protocol.

In order to make test, use "telnet servername port", example:

Telnet www.qliktech.com 80.

Ricardo Gerhard
OEM Solution Architect
LATAM
Not applicable
Author

say what? I can easily ping the server.

but when im trying to get my webticket it says bad gateway?

Is it becayuse i dont specify a port in my address? eg.

should i in my script write http://100.100.100.100:8080/qlikview/index.htm.

or without port http://100.100.100.100/qlikview/index.htm.

could that be the error?

Not applicable
Author

cmd does not even know what telnet is?

Not applicable
Author

okay i now tried with telnet. it says it could not open connection on the host on port 80? how come? its open in my router?

Ricardo_Gerhard
Employee
Employee

All that you are talking isn´t Qlikview doubt, but IT problems.

I recommend that you search a forum to understand how work a firewall and how to create rules of access.

Qlikview Web Server (Access Point) needs TCP 80 open. Nothing more I believe that you´ll find to help you

Ricardo Gerhard
OEM Solution Architect
LATAM