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kouroshkarimi
Creator III
Creator III

IE8 Plug-in Problems with 11SR2 update 1

Hi, we installed the SR2 update 1 release (build 11426) that was made available late last week but it appears that the IE8 Plugin is causing issues on every machine we try and install it on. Specifically when trying to open the accesspoint IE8 will 'crash' and produce a NTDLL.DLL error.

I tried disabling all add-ons, and the accesspoint will load but obviously not open any documents. Removing build 11426 and re-installing the original SR2 release seems to work.

Can someone else confirm if they are experiencing this problem? I'm not sure how to raise this with Qliktech.

14 Replies
kouroshkarimi
Creator III
Creator III
Author

Just been reading the release notes for 11 SR2 update 2, do you think that the following is the same bug as 53948?

 

53659

 

Opening AccessPoint crashes IE plugin in x86 Windows XP

Emmanuelle__Bustos
Partner - Specialist
Partner - Specialist

Not sure but the description looks exactly the bug 53948.

Not applicable

I am having the same problem with images, but with desktop client SR2.  I will create a separate post.

Not applicable

Could anyone post the article on 53948 here? I meet the same problem and would like to know more on detail.

Thanks.

Bill_Britt
Former Employee
Former Employee

Hi Nicktang,

You will need to contact support. They can give you that information.

Bill

Bill - Principal Technical Support Engineer at Qlik
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