Problem with reload as "service"

[johnlauridsen]

Hi

All or documents are reloaded using the Management Console - on the Reload tab of the document.

But 2-3 documents often fails. Not always bot often (like 5 out of 7 days). I get the folllowing error by e-mail.

************

The task
"Testing/ETL_Filer/Extract/Extract_Sales_Scanglas.qvw" failed. Part
of the log file follows:

2012-12-11 20:58:21                  Error                   The Source Document was NOT
reloaded successfully. DocumentPath=C:\PROGRAM FILES\QLIKVIEW\QV
UTVECKLING\ETL_Filer\Extract\Extract_Sales_Scanglas.qvw.

2012-12-11 20:58:22                  Error                   The task
"Testing/ETL_Filer/Extract/Extract_Sales_Scanglas.qvw" failed.
Exception:

1. QDSMain.Exceptions.DistributionFailedException:
   Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException:
   Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The Source
   Document was NOT reloaded successfully. DocumentPath=C:\PROGRAM
   FILES\QLIKVIEW\QV UTVECKLING\ETL_Filer\Extract\Extract_Sales_Scanglas.qvw.

   at
QDSMain.ReloadTask.VerifyConditions(TaskResult taskResult)

   at
QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions
reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

   --- End of inner
exception stack trace ---

   at
QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String
sectionAccessUserName, String sectionAccessPassword, eReloadOptions
reloadOption, String variableName, String variableValue, Boolean
moniterCpuUsage)

   at
QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   --- End of inner
exception stack trace ---

   at
QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   at
QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult
taskResult)

*********

does the above mean anything to any of you ?

Thanks in advance. Sorry for the format.

/John

[johnlauridsen]

We are running Version 11.0.11426.0 SR2 64-Bit Edition (x64)

I use the same account whether I run the reload manually or as "Service" in the "QlikView Management Console"

/John

[Miguel_Angel_Baeyens]

Hi John,

Then, as mentioned, I'd strongly recommend first of trying anything else to upgrade to the SR2 Update 2 release 11440. If this does not help, let us know.

Miguel