Interface language popup crashes daily batch.

[#1]

Hello all,

I have a daily scheduled process that runs with windows task scheduler.

The process starts a batch script which runs the following command:

qv.exe /r "Main Dashboard.qvw"

This process usually works fine but once a week it crashes.

When closing the qv error message and loading qv manually the problem is seems pretty obvius - a popup making me choose an interface language is showing up, preventing the qv.exe command to reload the qvw.

Is there a way to prevent this popup to appear on a batch run? Why does it show up and isn't saved?

Thanks in advanced,

David.

More details:

Qv version: 11

OS: Windows server 2008 R2 enterprise.

[Bill_Britt]

This means something is deleting the Settings.ini file.

Bill

[#3]

This might be a very good lead since i can't find settings.ini under C:\Program Files\QlikView.

where should it be located?

Edit:

Ok. I did find it, but it is located on several location on the server. which one would be the relevant/active one?

and why would it be deleted?

Thanks,

David

[Bill_Britt]

It would be under the profile that the windows task scheduler is running under.

Bill

[#5]

ok. now we are getting somewhere.

The relevant setting.ini is in:

"C:\Users\qsetadmin\AppData\Roaming\QlikTech\QlikView"

This was the content when the popup apeared:

[Settings 7]

InstalledLIBID110={15B258E8-415E-11D1-934D-0040333C91CC}

CanDynamicUpdate=1

MarginTop=20

LeasedLicenseExpiry=2013-01-26 17:40:01, 2012-12-27 17:40:01

LeasedLicenseServer=qvp://bi1-p

LeasedLicenseCheck=6ed17d6a61ac4b7a768c8d00d81ad23ffa699fbadfb34a82446889780e213741

CurrentQVConnect64Loc=

[Recent File List]

File1=F:\BI\QlikView_Books\server_root\Billing.qvw

File2=F:\BI\QlikView_Apps\DASHBOARDS\books\Main Dashboard.qvw

File3=F:\BI\QlikView_Apps\DASHBOARDS\get_agg_data2.qvw

File4=F:\BI\QlikView_Apps\DASHBOARDS\get_last_date.qvw

[WindowPos]

DlgPos235=1117,276,529,459,0

This was the content after i've set the language to be english:

[Settings 7]

InstalledLIBID110={15B258E8-415E-11D1-934D-0040333C91CC}

CanDynamicUpdate=1

MarginTop=20

LeasedLicenseExpiry=2013-01-27 06:51:12, 2012-12-28 06:51:12

LeasedLicenseServer=qvp://bi1-p

LeasedLicenseCheck=304ee50f1d10b8c69e59d397cd1109c0dc0fc984fbc5d8ebf410e6165e88d827

CurrentQVConnect64Loc=

InterfaceLanguage=English

HelpLanguage=

[Recent File List]

File1=F:\BI\QlikView_Books\server_root\Billing.qvw

File2=F:\BI\QlikView_Apps\DASHBOARDS\books\Main Dashboard.qvw

File3=F:\BI\QlikView_Apps\DASHBOARDS\get_agg_data2.qvw

File4=F:\BI\QlikView_Apps\DASHBOARDS\get_last_date.qvw

[WindowPos]

DlgPos235=1117,276,529,459,0

I'm think it's got somthing to do with the profile being a "roaming profile".

can that be the issue here? what else can cause this?

Thanks,

David.

[Bill_Britt]

Can you keep an eye on the file? Is it being deleted?

Bill

[flipside]

Hi David,

The roaming profile shouldn't be an issue in itself.  The files for a Windows roaming profile are not stored on the server (as it appears to the user), but on a centralised file server and you will need to ask your IT to investigate if they are doing some backup and restore process which is resetting the account profile (this may be the case as you say it happens once a week).

Also, when you log on as the account, it copies the profile from the centralised store, and when you log off it copies it back, so if you log on to different computers with the same account without logging off other computers first, the profile can get overwritten with older data.

flipside

[#8]

Thanks flipsise!

I'll ask the IT guys what exactlly is being done here and we'll continue from there.

David