Event Viewer Windows Logs, Application Error Message

[#1]

Since V10 SR5, i have been seeing this error message appears in Event Viewer every 5 mins constant. The Id is related to a quarterly run job, never failed since set up over a year ago, and the file is still shcedule to run, not missing.

Anyone can shed some light on this please? Also attached a screenshot of this error

QVPRDAL.Exceptions.LoadFailedException: Failed to load because item with ID a760a116-b380-49d4-9ad0-86d4121265a1 does not exist.

   at QVPRXML.QVPRXMLStorage.Load(QVPRItem io_QvprItem, IQVPRTransaction io_QvprTransaction)

   at QVPRDAL.QVPRObject.Load(IQVPRTransaction io_QvprTransaction)

   at QVPRDAL.QVPRObject.Load(Guid i_ID, IQVPRTransaction io_QvprTransaction)

   at QMSBackendDDL.Task.DocumentTask.DDLDocumentTask..ctor(Guid i_LoadID, IQVPRTransaction io_QvprTransaction)

   at QMSBackendCore.Domain.Tasks.DocumentTask..ctor(Guid i_ID, IQVPRTransaction i_Trans)

   at QMSBackendCore.Service.ServiceImpl.GetDocumentTask(Guid documentTaskID, DocumentTaskScope scope, IPrincipal userPrincipal, IQVPRTransaction transaction)

[s_uhlig]

Hi,

do you have found a fix for the issue.

We encountered the same problem in the case where "automatic refresh of task list" was enabled within QEMC during a reload.

Regard

Sven

[#3]

Any correct answer on how to resolve this issue?

I understand this post was sent out in 2013 wondering if there is a different post that points out on how to solve this issue..

Any help is much appreciated!

Regards,

MW

[Bill_Britt]

Hi,

This looks like an issue with the QVPR database.

Bill

[#5]

Hi Bill,

Thanks for the reply.

So now how do i go about resolving it?

I was able to find the xml file under C:\ProgramData\QlikTech\ManagementService\Workorders but subfolder for that xml is not present

Regards,

MW