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Failed to connect to command center

Hi Everyone,

I have a fresh install of QVS & QVP 8.5 on Windows Server 2003 64-bit but I can't get into the control panel. When I try to access http://localhost/controlpanel/default.aspx I get an error message stating "failed to connect to commant center at url: http://localhost:8084/qtcc.asmx. I can't determine the resolution to this issue. I have disabled soap extensions but it didn't make a difference. I can't get onto the qtcc.asmx page so I have tried changing the port from 8081 to 8084. ASP & ASP.NET are all enabled. The account belongs to Qlikview Administrators group. QVS seems to be working fine - I have no issues with accessing http://localhost/qlikview. Any ideas as to what could be causing this?? Full details of the error message included below.

Thanks!

Failed to connect to command center at url: http://localhost:8084/qtcc.asmx.

This error might occur when having soap extensions enabled while running on a double byte language OS.
To disable soap extensions. Edit web.config and set EnableSoapExtensions to False

Extended technical information is:

Exception details

System.InvalidOperationException: Unable to generate a temporary class (result=1). error CS2001: Source file 'C:\WINDOWS\TEMP\ap09zelh.0.cs' could not be found error CS2008: No inputs specified at System.Xml.Serialization.Compiler.Compile(Assembly parent, String ns, XmlSerializerCompilerParameters xmlParameters, Evidence evidence) at System.Xml.Serialization.TempAssembly.GenerateAssembly(XmlMapping[] xmlMappings, Type[] types, String defaultNamespace, Evidence evidence, XmlSerializerCompilerParameters parameters, Assembly assembly, Hashtable assemblies) at System.Xml.Serialization.TempAssembly..ctor(XmlMapping[] xmlMappings, Type[] types, String defaultNamespace, String location, Evidence evidence) at System.Xml.Serialization.XmlSerializer.GetSerializersFromCache(XmlMapping[] mappings, Type type) at System.Xml.Serialization.XmlSerializer.FromMappings(XmlMapping[] mappings, Type type) at System.Web.Services.Protocols.SoapClientType..ctor(Type type) at System.Web.Services.Protocols.SoapHttpClientProtocol..ctor() at CPGlobal.CommandCenterWebService.CommandCenterWebService..ctor() at CPGlobal.ServicePool.CommandCenterWebServiceUnAuthorized() at CPGlobal.ExtendedAuthenticatedRole.AuthorizeMe()

17 Replies
Not applicable
Author

Anze's solution worked for me 100%
Thanks Anze !!!!!
A solução do Anze funcionou comigo 100%
Obrigado Anze!!!!!
Not applicable
Author

I am getting this same error, but with an installation of QV9 on a server that had a working installation of 9 until we reinstalled recently.

The publisher service is running and going to http://hma-qv:4710/qtcc.asmx returns:

<Root>CommandCenterService v 2.0.50727.3082 says, "Hello world. The time is: 11/6/2009 11:25:49.4664028". For wsdl, add ?WSDL at the end of the request. </Root>

I'm at a loss for what else could be wrong.

Not applicable
Author

Big thanks Anze! I had the same problem. Went back to 8.2 after a failed 9.0 upgrade attempt. I deleted the QVPR file as you described and was finally able to log into Publisher.

Not applicable
Author

I am getting the same problem. We are going from version 8.5 to 9.0 SR2. The installation seemed successful but we are getting an error that QV cannot connect to command service. The service is running and when I browse to the location I see the following.

<Root>CommandCenterService v 2.0.50727.1433 says, "Hello world. The time is: 12/4/2009 12:11:10.2564147". For wsdl, add ?WSDL at the end of the request. </Root>

We did an install on a test server and did not see this problem on that server.

Not applicable
Author

I checked the logs at C:\Documents and Settings\All Users\Application Data\QlikTech\Publisher\CommandCenter

Error System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index

Looks like it is having a problem with the database?

Not applicable
Author

hi,

i have the same problem , Anze please can you details your approach , because i renamed QVPR deleted publisher and installed 8.5 but when i go to the directory of the repository ... there is no QVPR directory recreated ... maybe i miss understand you ... please can you detail the approch for me .

thanks,

Not applicable
Author

hi Anze,
can you please detail the approach because when i deleted publisher and renamed the QVPR ... after i installed publisher 8.5 ... and the file QVPR was not recreated . is this normal???
can you please details your approach .
thanks a lot

Not applicable
Author

Anze's solution worked for me 100%
Thanks Anze !!!!!