new installation --- need some help

[alexpanjhc]

Hello

I was just able to install a new qlikview server v11.

I  need to schedule a few tasks  , but I do not know how to link my qvw to my server so I can schedule them to run.

Please help. thanks!

[Bill_Britt]

Hi,

I would check here to see if this will help you. I would recommend you contact your account manager to schedule training.

Bill

[alexpanjhc]

Thanks for the pointer.

I am seeing the qvs is not working.

in the event viewer I see the following error:

System.Exception: Failed to retrieve document list from the specified QVS

   at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID)

   at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()

I restarted the services it is still not working. I used the local administrator, not working either.

help!!

[Bill_Britt]

Looking at your image the QVS is running but it is off Duty. This can be caused by using the same license on more that one server.

Bill

[#5]

Hi,

My 50 cents on how I addressed my issue and for documentation purposes.

I had the same issue with an exception on Event Viewer:

System.Exception: Failed to retrieve document list from the specified QVS

   at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID)

   at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()

I noticed that QlikView service properties (in services.msc) has the Log On option to authenticate the user. In my case I was using a domain user that could only be authenticated with network communication on. Once the authentication was able to work the Server got connected. A workaround for this is to have a local user instead of a network/domain one.

Regards,
Pedro