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Thumbnail images disappearing on AccessPoint

Hi,

I refreshed all of our dashboards this morning in my QlikView software and transferred the files to the server.

Immediately I could see the thumbnail images of them in AccessPoint.
Now I view AccessPoint and some of them say 'Missing Image'.
Has anyone else experienced this?

Regards,
Matt

10 Replies
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Author

I am having the same issue. Some applications are displaying correctly and not others. I am testing in the QV9 accesspoint.

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Author

If you manually open the QVW file in QlikView and re-save it, I think the image is refreshed. Not a solution but will get the thumbnail image back...

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Author

I am also experiencing this. Anyone know a solution using publisher and a scheduled task?

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Author

I also have the same problem.

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Author

Right,

I have looked into this a bit further and discovered that if I reload my dashboards using windows task scheduler the thumbnails are removed.

reloading using the management console does not seem to remove the thumbnails.

I have sent QlikTech Support this information and some more technical info - so awaiting a response.

Regards,

Matt

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Author

There is another issue with the missing images on AccessPoint.

Models created in 8.5 will not display on a Version 9 server.

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Author

Hi,

I know this thread is a little old but I have a solution to the 'Missing Thumbnail' problem in AccessPoint when you reload using qv /r

Instead of running a batch file that runs qv with the /r option use the following script, which performs the same function as you would if you opened the document, reloaded, saved it and closed it.

Cut and paste it into buildqvw.vbs using notepad and then run using the following

cscript buildqvw.vbs FileToBuild.qvw (Where FileToBuild.qvw is your Qlikview Application File)


' Constants used for File Handling
const FIRST_ITEM=0
dim LAST_ITEM
dim args_index
dim no_reload_mode: no_reload_mode=false 'Default of false instantiates variable
dim QliviewApplication
dim command_line_args
set command_line_args = wscript.Arguments
'Check if any Arguments have been passed to our script.
if command_line_args.count > 0 then
LAST_ITEM = command_line_args.count - 1
for args_index = FIRST_ITEM to LAST_ITEM
select case (Mid(command_line_args(args_index), 1, 2))
case "/n"
'Do not reload data
no_reload_mode = true

case else
'assume the qvw file name passed.
QlikviewApplication = command_line_args(args_index)
end select
next
end if
If Len(Trim(QlikviewApplication)) = 0 Then

Dim StdOut
Set StdOut = WScript.StdOut

StdOut.WriteLine "Usage: buildqvw.vbs /n <Qlikview Document>" & vbCrLf
StdOut.WriteLine " /n - Do Not Reload data" & vbCrLf
StdOut.WriteLine " <qlikview document>" & vbCrLf & vbCrLf
WScript.Quit 'Bail out no .qvw file
End if
set Qv = CreateObject("QlikTech.QlikView")
Set QvDoc = Qv.OpenDoc (QlikviewApplication ,"","")
' Force reload of the report data
If no_reload_mode = false Then
QvDoc.Reload
QvDoc.Save
End IF
QvDoc.GetApplication.Quit


Hope the above helps

Tony

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Author

Has QlikTech weighed in on this?

As much as I appreciate Tony's script I'm not sure I want to go down that road for something that should have been fixed. We just purchased and installed several pieces for and Enterprise and just started seeing this problem. I'm a little concerned that a problem that has been out here for a year is still out here. My VAR is suppose to be looking into this.

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Author

Same Problem i am facing in 11 sr2,i can view image in local server and in server browser too., but when i am accessing from browser out of server, the image file disappear and Pivot table grid lines down the table disappears.

Please kindly do the needful.

Thanks,

Avula.GK