Closing open sessions on QVS 8.5

[#1]

On a daily basis, I have users who open document sessions and restart the browser and open a new session. By the end of the day, our QVS has one loaded document with 10-20 open sessions, but no Active Users.

1. How can I close a session for a user if they open another session?

2. Is there anyway for me to reset a specific users session without having to Stop and Start the service?

3. What is the recommended actions required at the user front-end (IE plug-in users) to properly close a session on QVS?

Thank you.

[Karl_Humma]

In the QVS management console >general tab >sessions:

Can set the maximum inactive timeout for sessions here as well as possible session timeouts.

Hope this helps.

[#3]

Thanks Karl, but that is not working for us. For some reason, when IE hangs while opening a QV document, the inactive timeout does not see it as "inactive", and hence keeps the session open. I was looking for an option to only allow one open session per document per user - that way, if they restart IE and try to open the document again, their older session is automatically closed.

Thanks.

[#4]

Any other suggestions on this. This issue still keeps on coming up. I need a way to restrict one session per user.