How to resolve "QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out document with path"?

[#1]

Hi,

When I manually reload the QVW that connects to the database, it works fine. But when I scheduled a reload thru management console, it appears FAILED in reloading document.

It has an error like "QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out document with path"

Why is that it says "Failed to check out document with path"?

I hope anyone can help me resolving this issue.

Thanks,

Bill

[#2]

I found the alternative of auto reload through Windows batch file via Windows Task Scheduler, but still I need to resolve the main issue, why I can't able to reload the application through Management Console.

Your reply is much appreciated!

Thanks,

Bill

[Bill_Britt]

Can you post the complete log?

Bill

[#4]

Hi,

Sorry, don't have the copy, it's in my client's server, so I can't able to copy it.

Do you have an idea, what's the exact format when putting NAME field in MOUNT FOLDER? Should it have space?

[#5]

I have tried the fix suggested here

http://community.qlik.com/thread/61952

it didn't seem to help.

I also tried giving full control to the qlikview service account to the folder.

[#6]

I have the same issue.

here is my complete log entry:

3/21/2013 09:05:24.8804920    Information    Initializing SessionList

3/21/2013 09:05:24.8843980    Information    Initializing DSCHelper

3/21/2013 09:05:24.9019750    Information    Initializing MailItemTrackerListHandler

3/21/2013 09:05:24.9117400    Information    Initializing DSC OnlineCheckerSharedThread

3/21/2013 09:05:25.2818335    Information    Setting RunLevel to Full

3/21/2013 09:05:25.3374940    Information    Max Simultaneous QlikView Engines set to: 2

3/21/2013 09:05:25.3384705    Information    Max Simultaneous Reader QlikView Engines set to: 20

3/21/2013 09:05:25.3687420    Information    Max retries:5

3/21/2013 09:05:25.3687420    Information    Attempt:01

3/21/2013 09:05:25.4165905    Information    DSC Service is online.

3/21/2013 09:05:25.4702980    Information    The following DSC plugins has been loaded: Active Directory (ad), Custom Directory (custom), Configurable ODBC (odbc), Configurable LDAP (ldap), Local Directory (local), Windows NT (nt)

3/21/2013 09:05:27.3383425    Information    Closed the QlikView Engine successfully. ProcessID=2756

3/21/2013 09:05:27.3393190    Information    The QlikView Engine Version check was performed successfully. Filename=, Version=11.00.11282.0

3/21/2013 09:05:27.3432250    Information    QVBInfo=StartTime=3/21/2013 9:05:25 AM, Path=, QVBVersion=11.00.11282.0, FileVersion=, FileDescription=, LegalCopyright=, Language=,

3/21/2013 09:05:27.3481075    Information    DSC Info: Online=True, URL={http://msrvaccwfi:4730/DSC/Service}

3/21/2013 09:05:27.3481075    Information    Workorder CheckSum=da39a3ee-5e6b-4b0d-3255-bfef95601890

3/21/2013 09:05:27.4369690    Information    The following file system plug-ins has been loaded: QlikTech.DMS, NTFS (Windows NT Filesystem), NTFS (Windows NT FileSystem on remote machines)

3/21/2013 09:05:27.8226865    Information    QlikView Distribution Service v11.0.11282 is up and running (XSID=1bc60193-01f6-ed30-1579-2e4686906f2a, ClusterID=1, Home=C:\ProgramData\QlikTech\DistributionService, RunLevel=Full)

3/21/2013 09:06:15.1705546    Information    Trigger detected. Type=Start, Trigger=ManualStartTrigger, State=1;3/21/2013 9:06:14 AM;Triggered;Unhandled, Task=Content/AbsenceByDay.qvw

3/21/2013 09:06:18.1036602    Error    The task "Content/AbsenceByDay.qvw" failed. Exception:

QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out document with path: C:\Accero\WorkforceIntelligence\QlikviewContent\Content\AbsenceByDay.qvw

   at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

   --- End of inner exception stack trace ---

   at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

   at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   --- End of inner exception stack trace ---

   at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

   at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

[#7]

Hi Thomas,

      I've read the thread URL indicated but it seeams we do not have the solution yet.  Any news?  I have a similar customer here in Italy too.

Ciao,

Francesco

[#8]

As stated before, hard to say without script and tasklog.

Could it be that you don´t have the document stored local on the machine?

If so, could be that the service account running Distribution Service don´t have access.

But as stated hard to say without seeing what goes on during the reload.

[#9]

The issue was related by wrong user rights on the user document folder(s).  After recreating its it disappears.

Thanks,

Francesco M.

[stevedark]

Just posting to link to the other two threads on the same subject.  None of the posts presently have a solution on them that has been marked correct.

https://community.qlik.com/thread/153448

https://community.qlik.com/thread/61952

https://community.qlik.com/thread/74218

I have previously tried most of the things referenced in the threads where the problem has been happening intermittently at a client.  Am giving the increase of available engines a go now - but I have other sites where when this limit is reached tasks just wait rather than fail, so I am not sure it is the solution.