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Scession count on a report is increasing

I had noticed scessions for a report is increasing abruptly when opened by a user.

The scession count was around 56 and the memory occupiedd is 400+ GB and results in QVS crash.

please suggest on this.

6 Replies
gainkarthi
Partner - Specialist
Partner - Specialist

Please make sure session time out is set on the server.

Not applicable
Author

Hi Karthikeyan,

The Inactive time out scession is set to 30 min,

The issue is not exactly with time out but the count of scessions is increasing on a active report

Bill_Britt
Former Employee
Former Employee

This can be caused by a Shared Object that has been created. You can check to see what he has created in the QMC and see if he has created a bad object.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

Hi Bill,

I checked for shared objects on the report and noticed a table box,chart and and a bookmark is assigned to the same user, on whose login the scessions are getting increased

Please suggest the action to be taken to solve this

bnichol
Specialist
Specialist

As administrator, you can take ownership of the shared objects.  Try doing that and change them to not shared.

Then ask the user to open the document.  If you don't see the same results, then you've narrowed the probable cause.

It is probably the Chart, but you can use the QlikView Power Tools (SharedFileViewer or ServerObjectHandler) to investigate.

Regards,

B

gainkarthi
Partner - Specialist
Partner - Specialist

Hi whether issue is fixed after this changes?