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datanibbler
Champion
Champion

Printing - fails from QV app, works otherwise...

Hi,

I have a problem with one of my QlikView apps that has been in use for a while in a productive dpt. (who view it in the IE):

=> They cannot print the pdf reports attached to the app anymore.

What I could find out up to now is the following:

- It is possible to select a report from the corresp. dropdown menu

- The printing window opens just like it should

- That toolbar with the printing-icon appears at the bottom of the window

<=> When they print, there are two things, either of which happens:

     - Nothing happens at all

     - The window becomes grey and the computer freezes

<=> What's strange: Anything else opened or edited on that same computer can be printed.

<=> When I open the app in the client version of QlikView, I can print all three reports just fine.

Does anyone have enough experience with this to tell me what might be the reason for this?

Thanks a lot!

Best regards,

DataNibbler

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