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datanibbler
Champion
Champion

"Failed to retrieve document list" - what can be the reason?


Hi,

I have a problem in the QlikView Management_console:

- On the tab "Documents", I cannot see any - the frame is empty.

- When I enter "rgb1*" in the search_bar and hit "Enter", I get the message

  >>> "Failed to retrieve document list from the specified QVS" <<<

Can you tell me what could be the reason for this? Some problem with the Active_Directory, would be my guess?

<=> We access that using the QlikView-User we have created ourselves and it's password which does not expire.

Thanks a lot for any help!

Best regards,

DataNibbler

2 Replies
bbi_mba_76
Partner - Specialist
Partner - Specialist

Sorry, but I suppose the first things to check are:

Have you restarted the qlikview services?

The folder settings of the qlikview server are right?

datanibbler
Champion
Champion
Author

Hi,

I will ask my superior, he can restart the services. But I guess that he has checked that - well, I will ask.

The folder settings (as set in the Mgmt_console) - well, those have surely not changed since last Friday (no one opens the Mgmt_console on weekends, only my superior is in on Sat. and could do that and he won't unless there is, and they were all right then...

P.S.: I asked my superior now - he can view an overview of all the Processes on the Server - but acc. to that, they are all running! There is none to restart. We don't know what would be the exact process that the Mgmt_console depicts as having a problem.

Thanks a lot!

Best regards,

DataNibbler