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licenses assigned disappear after restart

hi all

in a qv server v11.2 (qithout publisher)

all user cals doc cals that are disappear after restart of the server.

dynamic assignment is turned off.

any  ideas?

6 Replies
Miguel_Angel_Baeyens

Hi,

Assuming that's not a bug, licenses are stored into PGO files, that in turn are stored in the Root Folder as specified in the QMC, System, Setup, QlikView Servers, Folders.

Are you moving the path to that folder in the process? Has that folder permissions for the user running the services or are you changing this user when you restart without checking?

Hope that helps.

Miguel

Not applicable
Author

,

Bill_Britt
Former Employee
Former Employee

Hi,

I would contact support. This should not be happening.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

Hi Avishay,

Have you found out any solutions for this issue ?

koshcheev
Contributor
Contributor

Hi,  I have same problem. if you found any solution, please share it )))

Not applicable
Author

Hi Avishay

Try creating a local server user and assign a license. If it let u,meaby u have communication problems with your active directory. That could cause the PGO corruption and won´t let u see the licenses.

Also chech your server name, change it for the IP address and give it a shot.

Cheers.

Nelson Villarreal