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INSTALLATION ERROR MESSAGE

Hi experts,

till yesterday i was using windows XP and qlikview was working fine. today i formatted my sytem and installed windows 8 and downloaded the windows8 version of qlikview. However, i am getting the below error message.

'This installation package is not supported by this processor type.contact your product vendor'

any help on this?

1 Solution

Accepted Solutions
swuehl
MVP
MVP

Yes, as far as I know, QV on Win8 needs 64bit OS.

View solution in original post

8 Replies
swuehl
MVP
MVP

Have you checked the system requirements document? Does your system matches the requirement?

Are you using a 32bit OS?

Not applicable
Author

PFA THE SCREENSHOT

Anonymous
Not applicable
Author

Yousef

Good point from swuehl are trying to install 64 bit software onto a 32 bit server ?

Best Regards,     Bill

swuehl
MVP
MVP

Yes, as far as I know, QV on Win8 needs 64bit OS.

Not applicable
Author

I SEE ONLY 1 version for 32 bit (windows x86 (32bit) which is dont think would be compatible with windows 8. any work around 4 this?

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi Yousuf,

It seems strange that you have a 64 bit processor but only a 32 bit operating system.  Was this a conscious decision?

You could try downloading the 32bit version of QV to see if this works for you.

Steve

Not applicable
Author

I installed windows 7 and the issue is resolved. Thanks

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

From what I have heard this is the better operating system anyway - it's

certainly what I use.

Glad QlikView is now working for you.