What is "None" CAL Type and who is the blank Authenticated User in session logs?

[#1]

In my server logs I see many session records with blank Authenticated user and CAL type as "None".

Can anybody please throw a light over what these are?

Thanks

Ram

[ergustafsson]

Hi Ram,

This normally is due to the client machine having different values for machine ID even if running on the same machine. All clients having the same machine ID is a technical limitation. Opening multiple documents in the same client will be fine since they all have the same machine ID.

CAL Type None will normally be associated with Killed because Named User Cal was needed from another client in the Session Log.

Example 1 -

Internet Explorer Tab 1 - Client opens a Document in IE Plugin
Internet Explorer Tab 2 - Client opens a Document in AJAX

OR

Firefox - Client opens a Document in AJAX
Internet Explorer - Client opens a Document in AJAX

The above will result in client losing connection in first session and generate a CAL Type None with Killed because Named User Cal was needed from another client message in the QVServer Session log.


Example 2 -

Internet Explorer Tab 1 - Client opens a Document in AJAX
Internet Explorer Tab 2 - Client opens a Document in AJAX

OR

Internet Explorer Tab 1 - Client opens a Document in IE Plugin
Internet Explorer Tab 2 - Client opens a Document in IE Plugin

The above will not drop the session or generate a CAL Type None message in the QVServer Session log.

Let me know if this answers your question.

Regards,

Erik

[#3]

Hi Erik,

Thank you very much for your response and sorry for my late response.

Shouldn't the QVS list the CAL type as "Named" instead of "None" even if the CAL was killed for usage in another browser session?

Thanks

[ergustafsson]

Hi Ram,

Well, the CAL is "forwarded" to the new session and the old one is killed, meaning it is invalid. An invalid CAL is not a proper CAL type which renders the "None" message.

But yes, you do have a point - it comes down to product design. Please report this as a suggested idea for the product: Ideas .

Regards,

Erik

[#5]

Thanks Erik.