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Access Denied! The Server(QVS) has no USer CAL for your account

Hi,

I have 100 document cal, I have assigned a document cal to user X (DMS mode with authorization as only authenticated)

This works perfect!

Now i do same step for another customer but then i get this error - And i simply cannot figure out why. I have 98 free licenses, and it says it has been assigned, but i still get this error message.Capture.PNG.png

Capture1.PNG.png

12 Replies
Not applicable
Author

It worked to manually input the domain\username .- But i dont get this. Because i have the other solution last week and i have not made any changes, and last week it worked........

Im confused!

mls
Former Employee
Former Employee

The only reason I can think of is if the usernames don't match up completely. Did you try assigning another cal, then checking the box for "Allow dynamic CAL assignment" and then try to access the document again?

Not applicable
Author

Yes i tried that, that didnt work either. And the strange think is that it worked fine last week. By just assigning the user by adding him from the search list.