Cyclic group scroll arrow does not work

[#1]

I have a cyclic group as dimension in straight table.

There are about 100 items in the cyclic group, so I need to scroll up/down to find the item I need.

recently, my client who uses my App just got a new PC, and reported that he now cannot scroll with the up/down arrow, while using key board to scroll still works fine.

Have anybody encounter the same issue?

[Bill_Britt]

Hi,

What version of QlikView are you running and what version of IE is he running? IE 11 isn't supported till 11.20 SR5

Bill

[#3]

it is QV11.20 SR3.

My client did  not have the problem when he was using XP, his new machine is running 8.1 Pro.

[Bill_Britt]

If he is using IE 11 they you will have to upgrade the server software to 11.20 SR5.

Bill

[#5]

yes, it is IE 11.

[#6]

OK, I will try, thanks!

[#7]

Hi Bill,

upgrading to QV11.20 SR5 does not resolve the problem.

[Bill_Britt]

Hi,

I don't see anything logged with this issue. So, I would open a ticket with support.

Bill

[punitpopli]

Hi Bill Britt

I am also facing similar kind of issue in straight table, where I have used cyclic group as a dimension and it is not showing drop down list on AJAX client. We are using QV11.20 SR5

Could you please help me on this?

Thanks in advance

Punit

[Bill_Britt]

Hi,

I just put a bug in on something like this last week. Do you have more than 15 dimensions?

Bill