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Not applicable

Can't access to the console

Hi !

I've just installed the QlikView Server on a computer (a virtual machine in fact).

After the installation, I want to setup my licence and my directories with the QV Management Console.

I go to the URL

http://localhost:4780/qmc/default.htm

or

http://vmw-xp:4780/qmc/default.htm

and I have a popup that asks me a login / password :

error loading image

I only have 1 account on this computer : "Administrateur", the administrator account.

I tried "vmw-xp\Administrator", "Administrateur@vmw-xp", "Administrateur", ... nothing works. I can't access to the page.

Am I the only one to have this problem ?

I tried to uninstall, install IIS, reinstall QV WS, but nothing works.

The VM is a Windows XP pro.

12 Replies
Not applicable
Author

Yes, I have a password.

I tried to logon with :
- [Account]
- Paradise\[Account]
- 127.0.0.1\[Account]
- [Domain]\[Account]
- localhost\[Account]
- .\[Account]

vgutkovsky
Master II
Master II

Sorry, I misinterpreted your question before--you are correct that in v9 QEMC and QMC are published by a different service called the QlikView Management Service. When you go to http://locahost/qlikview, that opens the AccessPoint and is not for management purposes. However, after reading your post I suspect that your IIS is indeed set up incorrectly. This could be causing all the issues you're having. You are running SR2, so here is the procedure you need to follow to correctly set up IIS (you may want to start with a clean installation of QVS, by uninstalling and deleting all files left over in Documents and Settings\All Users\QlikTech and the registry key HKEY_LOCAL_MACHINE\SOFTWARE\QlikTech\QlikViewServer):

  1. Install with the IIS option selected during installation.
  2. After installation, create a new application pool in IIS (it could be named anything). Change the Identity of the pool to the same account used when installing QVS.
  3. Change the application pool for the virtual folder /QvAJAXZFC from "Default AppPool" to the one created above.
  4. Since you can't open QEMC to edit some settings, we need to edit some files manually. Stop the QlikView Management Service, the Publisher CommandCenter Service and the QlikView WebServer Service. Open the file C:\ProgramData\QlikTech\Publisher\CommandCenter\QVPR\QvWebServiceResource.xml (or C:\Document and Settings\All Users\QlikTech\Publisher\CommandCenter\QVPR\QvWebServiceResource.xml). Line 22 should contain the only entry. Replace the ServerAddress with the following: ServerAddress="http://localhost/QvAJAXZFC/AccesspointSettings.aspx"
  5. Save and close the QvWebServiceResource.xml file.
  6. Start the QlikView Management Service and the Publisher CommandCenter Service. Do NOT start the WebServer. Change the WebServer service to manual startup and leave it stopped.

That's the entire procedure for switching over to IIS if you have v9. Hopefuly that should solve the login problems as well. If you need help setting up tunneling or anonymous access later, I'd be glad to help you out.

If this still does not fix the problem, the only other thing I can think of is to try adding the server into the Trusted Sites list in IE.

Let me know how it goes.

Not applicable
Author

I tried many thing, and it doesn't worked.

I make a new install on a Win 2K3 server, and... no problem !

Thank you for your help.