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Reload fails from before upgrade to publisher

Hello all,

I have two reloads that keep failing daily from the time before we upgraded to publisher. What can I do to disable these updates?

When I create a file with the same name on the same location I do not get the reload task in the QMC so I cannot disable it that way.

Thx

6 Replies
ashfaq_haseeb
Champion III
Champion III

Hi.

was your task name different then application?

Then you have to create a new task with previous name and make sure you have same folder structure.

Regards

ASHFAQ

Not applicable
Author

I have created the tasks with the same name (when I tried previously  the name was not the same). I'll let you know tomorrow if it works! Thx

SergeyMak
Partner Ambassador
Partner Ambassador

Usually you have failed tasks on the first page of QMS

Use highlighted symbol to disable task.

Regards,
Sergey
Not applicable
Author

Sergey: that is not the case for these reload tasks that were created before the upgrade to publisher

Not applicable
Author

So recreating the tasks with the same name didn't work out I'm afread. Any other ideas? Is there a way to manually delete the tasks somewhere in some database?

ashfaq_haseeb
Champion III
Champion III

Hi,

I'm not sure you can remove that in any other way.

Unless if you have a fresh instillation.

Task name is case sensitive. Try by adding exact name with small and captital letters used earlier.

Hope it helped.

Regards

ASHFAQ