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drjoffily
Partner Ambassador Alumni
Partner Ambassador Alumni

I've just installed Qlik Sense but when I try to open it throws an error

I've just installed Qlik Sense but when I try to open it it throws the error below. I've tried to kill the QV process and start it again but it doesn't work. Any idea?

QLik Sense error.jpg

19 Replies
drjoffily
Partner Ambassador Alumni
Partner Ambassador Alumni
Author

Hi Clint, I have "Use automatic configuration script" checked and http://proxy:8083/ as the Address. How do I bypass it?

drjoffily
Partner Ambassador Alumni
Partner Ambassador Alumni
Author

Hi Thomas, how do I "use an exclude in it"?

Thomas_Hopp
Employee
Employee

Hi,

I'm guessing it looks like this ?

ie_settigs.jpg

If that's true, please make sure you have the Bypass check box selected as Clint was telling you as well. The exclude would be used if you have a script in use. I thought initially you are using a script.

Thomas

Thomas Hopp
Senior Product Manager - Cloud Native Platform
Thomas_Hopp
Employee
Employee

Sorry,

this is how it looks ?

ie_settigs.jpg

Then you have to do it in the script. Like an example you can find in the internet. It of course must fit your Proxy settings. That's something you have to discuss with the owner of the script.

function FindProxyForURL(url, host)

{ if (isPlainHostName(host))

return "DIRECT";

else

return "PROXY proxy:80";

}

Thomas Hopp
Senior Product Manager - Cloud Native Platform
drjoffily
Partner Ambassador Alumni
Partner Ambassador Alumni
Author

Thanks Thomas but it doesn't work. I don't seem to be able to get my internet working and being able to open QV Sense at the same time.

drjoffily
Partner Ambassador Alumni
Partner Ambassador Alumni
Author

I haven't tried the script bit. I'll talk to the network administrators here and let you know.

Thanks for your help.

ergustafsson
Partner - Specialist
Partner - Specialist

Hi Marcos,

Perhaps you can post a screenshot (fade out the specific names) of your proxy settings of your default browser and we can see what we can find out of it.

Regards,

Erik

drjoffily
Partner Ambassador Alumni
Partner Ambassador Alumni
Author

Hi Erik,

The configuration below is the default setup. The one the internet works but I get the error I posted above.

If I change it to any other combination my QV Sense works but my internet doesn't.

I've contacted the network guys but they'll only be available for me on Monday.

The only solution I haven't tried from the posts above is the one from Thomas where he mentioned some scripts.

Proxy.jpg

ergustafsson
Partner - Specialist
Partner - Specialist

Hi Marcos,

As Thomas mentioned, then you have to do it in the script. The "network guys" should be able to help you out on Monday. It interferes with our embedded browser, thus you have to change the actual script to exclude local addresses.

Regards,

Erik

Anonymous
Not applicable

HI Marcos,

This should solve the issue .

a.jpg

Thanks ,

Raja