Refreshing goes back to main page

[#1]

Hi All

In our Ajax client we have a default main page. every time the page is refreshing automatically, it leaves the current page of the user, removes all the filters and goes back to the main page. 

does anyone have a solution ? We do not want the refreshing action to affect the user's location in the website.

Thanks!

[ashfaq_haseeb]

Hi

do you have any session recovery enable?

If so try by disabling it.

Regards

ASHFAQ

[#3]

Hi,

No, it's already disabled..

Thanks

[ashfaq_haseeb]

Hi,

do you use any triggers that will take you to main sheet or now() function

Regards

ASHFAQ

[vardhancse]

check weather any triggers are there.

if so based on the trigger actions, after every refresh automatically it will go to main sheet and will clear the selections

[#6]

I have A trigger 'on Open' (I want that on the first time the user open the document, all filters will be cleared and the main page will be open). I guess the refreshing action affect on these triggers also. Is there a way to avoid this?

[ashfaq_haseeb]

Hi,

It could happen when you have session lost and your system got reconnected again.

Check with your network team for any relays.

or

you can even try to increase document timeout sessions.

Regards

ASHFAQ

[vardhancse]

try to change the trigger like instead of on open dashboard, use on open any particular sheet

[ergustafsson]

Hi Michael,

I would try to remove that trigger and see if it helps. Also, ensure Session Recovery is _enabled_. On the document properties of the document inside QlikView Desktop, there is a server tab. Ensure that the refresh is automatic and the server pushes out the document without user interaction.

Regards,

Erik