Sense Not working properly on some machines

[#1]

Hi,

I have encountered a problem on two machines (but not on another) where some fundamental "events" don't work. For example:

• Context menu (for export and snapshots) on object doesn't work.
• Columns are not sortable.
• Click on objects in Stores doesn't work.

The effected machines are both Windows 7 and 8.1, they have .NET framework 4.51, internet explorer and chrome are up to date and I believe I have the right C++ distributable.

P.S.

When you are not logged into community clicking on the ASK it button causes an error. It would be nicer to have a screen telling you to login.

[Patrik_Lundblad]

Hi Andrew,

Could you tell us more about the hardware? Are those two computers hybrid machines with touch screens?

Regards,

Patrik

[#3]

Hi Patrik,

Actually yes they are. It works fine on a non touch screen, but not on the two laptops, both of which have touch (although I don't use it).

[Patrik_Lundblad]

Thanks Andrew,

We've seen this behavior and are working on correcting it. It only affects Chrome/Chromium so for other browsers it works fine.

Thanks for reporting it!

Regards,

Patrik

[#5]

Great Thanks!

I am using the Desktop Client not a specific browser (which the client obviously uses). Therefore to get round it then how do I change the browser that the client uses?

[Patrik_Lundblad · Accepted solution]

You can't change the client browser, but you can start the desktop client and then open up another browser and navigate to http://localhost:4848/hub and use that browser instead.