Email alerts not working with QMC

[#1]

Hello everyone,

In an application, I have put an alert  which sends me an email after the reload is completed.

It doesn't work anymore when I copy the application on my production server and when my application is reloaded from QMC.

What can I do ?

Any ideas ?

[Anonymous]

Are the email smtp settings set up in your QMC ?

[Are you using QV 11.2 SR5 ?  I have heard that SR% has issues with email alerts, that are sorted in SR6]

[Ronnie_Taborn]

Did you setup your task after setting up the mail server? You have to setup the mail server first prior to creating all the task. If the tasks have been already created then go to each task and click "Apply."

[Bill_Britt]

Hi,

Check my answer on this post and see if that will help.

http://community.qlik.com/thread/128176

Bill

[#5]

I have tried to add this line in the settings.ini file.

SMTP_Authmethod = 2

I still don't receive any emails when I reload from QMC...

I don't have publisher (don't know if that matters...)

[#6]

Thinking about contacting Qlik support...

[Ronnie_Taborn]

Did you recreate the task or click apply again?

[#8]

Did you type it in with spaces? If so, change it to SMTP_Authmethod=2 , no spaces

[#9]

Yes, I have added it at the end of settings.ini, like this :

[Settings 7]

InterfaceLanguage=English

InstalledLIBID110={4D121C39-415E-11D1-934D-0040333C91CC}

SMTP_Authmethod=2

[#10]

Actually, I haven't created a task. I don't have publisher. So I just select the qvw in QMC in Document Tab and then click on "Reload now".

Might it be because this is another AD account who executes the reload in QMC ?

I have read in the qlikview reference manual : Alerts can only be created and triggered from Windows versions of QV (and so not from AJAX clients)

Does that mean it cannot work from QMC ?