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QMC Alerts on failed reload not working

Hello,

I have configured my SMTP server in the QMC (System -> Setup) and I have sent test e-mails succesfully.

However, I am not getting any alerts when the reloads fail. Instead, I get the following message

"Warning: Failed to send mail to XXX@gmail.com"

in the Task log.

I am using Qlikview 11.2 SR7 without Publisher.

Any help will be very much appreciated.

Here is the complete log:

(2014-09-09 13:32:49) Information: Closed the QlikView Engine successfully. ProcessID=4816

(2014-09-09 13:32:49) Error: The task "pruebaerrores.qvw" failed. Exception:

(2014-09-09 13:32:49) Error: QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The Source Document was NOT reloaded successfully. DocumentPath=E:\QLIKVIEW\pruebaerrores.qvw.

(2014-09-09 13:32:49) Error: en QDSMain.ReloadTask.VerifyConditions(TaskResult taskResult)

(2014-09-09 13:32:49) Error: en QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2014-09-09 13:32:49) Error: --- Fin del seguimiento de la pila de la excepción interna ---

(2014-09-09 13:32:49) Error: en QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2014-09-09 13:32:49) Error: en QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2014-09-09 13:32:49) Error: --- Fin del seguimiento de la pila de la excepción interna ---

(2014-09-09 13:32:49) Error: en QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2014-09-09 13:32:49) Error: en QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

(2014-09-09 13:32:49) Information: Task Execute Duration=00:00:01.7004763

(2014-09-09 13:32:49) Information: Sending Alert mail

(2014-09-09 13:32:54) Warning: Failed to send mail to xxx@gmail.com

(2014-09-09 13:32:54) Information: TaskResult.status=Finished

(2014-09-09 13:32:54) Information: Notifying all triggers of new state:FinishedWithErrors

(2014-09-09 13:32:54) Information: Notifying all triggers of new state:FinishedWithErrors - completed

(2014-09-09 13:32:54) Information: Saving Task Result

12 Replies
Giuseppe_Novello

Fernando,

Last tip that I can think of is, have you checked your junk mail?

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
ashfaq_haseeb
Champion III
Champion III

If nothing of above works,

I think you must open a support case.

Regards

ASHFAQ

PabloOrtiz
Partner - Creator
Partner - Creator