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mstoler
Partner - Specialist
Partner - Specialist

The QlikView Engine isn't responding to close command

Hello,

The following message appears in QlikView 9.0 Server.

The QlikView Engine isn't responding to close command, it will be killed (Please ignore logged errors about the kill).
Killing the QlikView Engine. ProcessID=2660
Closed the QlikView Engine successfully. ProcessID=2660
Initializing (0), Finished (6422)
The task "Test.qvw" finished with warnings. WarningCount=1

What can I do to correct this or should I just ignore it.

Thank You,

11 Replies
Not applicable

Hi Michael,

I have the same issue while I'm migrating to the 9.0 SR3 version,

Did you get any update on this issue ?

My Qvw log result is ok, it seems this is "just" a server issue...

Thanks in advance for your answer.

Rgds,

Sébastien

lhr
Employee
Employee

unfortunately the timespan allowed for the QVB to close gracefully is a bit tight for very large apps. but even if there is an actual error closing it it shouldn't affect the outcome of the distribution so can ignore this warning.

Not applicable

Unfortunately, it fails the distribution.. Because this error is followed by this:

Normal 0 21 false false false FR X-NONE X-NONE

Error Could not request the QlikView Engine process to quit.. Exception=System.Runtime.InteropServices.COMException (0x80010108): The object invoked has disconnected from its clients. (Exception from HRESULT: 0x80010108 (RPC_E_DISCONNECTED))

at QlikView.ApplicationClass.Quit(Int32 _ExitCode)

at QVBWrapper.Document.NiceCloseThread(ILogBucket i_LogBucket)

6/22/2010 6:19:37 PM Warning The QlikView Engine isn't responding to close command, it will be killed (Please ignore logged errors about the kill).

6/22/2010 6:19:37 PM Error Reload failed. Distribution skipped.

6/22/2010 6:19:37 PM Error The task "PRO - Reload & Distrib Direction Groupe" failed. ErrorCount=2

Any idea ??

Thanks !



Not applicable

Just to inform you, the problem is coming from documents with macro functions contained in the script.

It is stil working in Developper, but not in Publisher (9 SR4)

That means that it is not possible to create custom macros functions to use in the script ( in some cases it can be friendly to use custom functions).

I'm thinking about a workaround...

Cheers

Anonymous
Not applicable

I just got this error for the first time this morning. Has anyone any idea what is causing this?

It just happened on my three largest applications. My standard action lately has been to reboot the server and rerun. There has to be a reason for these messages. Looking for anyone who has an idea why this is occuring.

UPDATED: After my reboot, the problem has gone away for now. I have been rebooting this server almost every other day due to issues that I am having with publisher/server. Is anyone else having issues with Publisher/Server?

Not applicable

Hi

I m also having same problem like

QV engine isn't responding to close the command,it will bs killed
killing the qv engine process id = 9740
closed the qv engine successfully
initializing(0), finished(1204).


Could any one help me..

Its very important...

also i would like to know the reason for this warning...

also in my log file, there is no error...

thanks in advance

Not applicable

hallo! I have got the same problem as you (it´s not responding the close command and "RPC_E_DISCONNECTED". So - I went to this place and search for an answer. Did you ever get an answer to this? I can´t find it? /Bernt Eriksson

gainkarthi
Partner - Specialist
Partner - Specialist

I am also getting same error in QV11 SR2. Any suggestions ?

korsikov
Partner - Specialist III
Partner - Specialist III

This can happen if you have very large documents handled by the QlikView Engine.

However there is a possibility to modify the time the Distribution Service will wait for the document to close.

Open the config file for the Distribution Service ([Install path]\QlikView\Distribution Service\QVDistributionService.exe.config) and modify/add the setting "SECONDSTOWAITBEFOREQVBKILL".

Default value should be 16.

Example where it has been changed to one minute:

<add key="SECONDSTOWAITBEFOREQVBKILL" value="60" />