Qlik Server is installed and running, but I can't connect

[#1]

I installed it using the Quick Install, saw the confirmation dialog that the installation was completed successfully, but I can't connect, using any browser. I was not asked for any license info. In looking at other posts to understand how to correct the problem, it was mentioned that I should run QMC and add the license info, but QMC isn't any more successful in running. The same generic "can't connect" browser msgs.

My xxxx_System_Proxy.txt file had this, if it's of any help:

(String restCommand, RESTMethod method, Object jsonObject, IDictionary`2 additionalHeaders)↵↓   at Proxy.Communication.Rest.QrsRestClient.GetLocalProxyService()↵↓   at Proxy.Settings.SettingsHandler.RetrieveSettings()

NT AUTHORITY\SYSTEM	Could not contact local repository to retrieve proxy settings	The remote server returned an error: (403) Forbidden.	at Proxy.Communication.Rest.ProxyRestClient.CallSync

Thanks in advance,

Ed B.

[#2]

Hi, in wich SO are running the server?

[#3]

Windows 7 Professional

[#4]

We've done so. Thanks.

[#5]

the firewall is on? in this case turn off the firewall and try again!

[Michael_Tarallo]

Hi Ed - shot in the dark - do you have Skype or any other product running that might be using port 80 or 443?

Mike

[#7]

No. Skype isn't installed on this machine, and Netstat doesn't show any conflicts with 80 or 443.

I am, however, getting a Postgres error. This only started showing after rebooting. Each reboot successfully starts the Qlik services (which didn't happen at first), but also causes this error:

[Michael_Tarallo]

Have you tried removing older certificates? - Have you had an older or previous version of QlikView.Next / Qlik Sense installed at one time?

If so:

1. Stop Qlik Sense Repository Service (this will also stop the other services)
2. Open Microsoft Management Console (MMC). Important: Run this as the account configured to run the services (Run as... )
   Start -> Run - MMC or Windows Icon - Search - > mmc
3. Add snap-in for Certificates: My user account and Local Computer account
   File->Add / remove Snap In
   Certificates
4. In Certificates - Current User > Trusted Root Certification Authorities > Certificates, delete the certificate created by QlikSense or QlikView Next, issued by your computer, computer.domain-CA
5. In Certificates > Current User > Personal > Certificates, delete the certificate named QlikClient - it may be Proxy or something
6. In Certificates (Local Computer) > Personal > Certificates, delete the certificate issued by computer.domain-CA.
7. Start Qlik Sense Repository Service and verify it created the new certificates
8. Start the rest of the services

[#9]

No certificates found. I only have Qlik Sense Desktop and a Qlikview11 trial, both installed within the past 2 or 3 weeks.

[Michael_Tarallo]

OK let's go to the log files:

If you can grab the .logs and .zip them up and attach to the reply - i'll take a look.

C:\ProgramData\Qlik\Sense\Log

[#11]

I just tried attaching and replying, but it hung. So, I've uploaded them in one zip here:

https://drive.google.com/file/d/0By60hNzjXqvwdWFWNmU4dDNSWHM/edit?usp=sharing

FYI - I'm also now working with Presales on this, in case you don't want to duplicate efforts.