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Hello All,
We are on and off getting IO exception error since last one month. The time is also same when all jobs fail due to this error.
We have investigated with the server and network team, there is no issue there.
Has any one encountered this error and what steps should be taken for it.
Errors :
Exception=System.IO.IOException: The specified network name is no longer available
Failed to retrieve QDS info: System.ServiceModel.CommunicationException: QDS did not respond to request
Hello Keith,
We are also running Qlikview 11.20 SR6 in a clustered environment with windows servers connected via HNAS.
We had certain jobs loading thrice a day but only around morning 03:00 to 4:00 am we faced this issue.
Solution which is working fine for us since last 3 weeks is : Moving those particular jobs from NAS drive to Local windows server in our case only files are reloading there still all the qvd's which are formed through those jobs are still created on HNAS. Also moving the PublisherTemp folder from NAS to local disc.
Removing those folders from scan/firewall setting and sharing those folders for clustered setup.
Hope this solution works for you too !
Regards,
Nisha
Same issue even now when we have moved from HNAS to SAN disk. Any solution to this problem.
HI,
NAS are not supported by Qlik.
Bill
Hi,
We are having the same kind of issue with our servers that are sharing all the folder structure through a SAN using CIFS share.
Did you find a solution ?
Best Regards,
Stephane
Hi,
Qlik only supports Windows type share. CIFS isn't supported.
Bill
Ouch...
Not supported or not compatible ?
We have declared the CIFS shared as symbolic links on each server and there is no setup issue to use them.
But we do have a lot of I/O issues with QlikView services that I though were more related to the SAN perf than the CIFS protocole.
Do you have more details ?