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iliyansomlev
Partner - Creator II
Partner - Creator II

Strange bookmars in Server and Audit Log

Hi,

Have you experienced this before? Could you tell me what is the reason?

One of our clients experienced "hanging" application several times - the application stopped responding, and CPU and RAM did not look like fully taken/used  in the Task Manager-Performance Window. Our client accessed it via IE (Plugin) , QVS is 11.2 SR5, machine is WIndows Server 2008

In the Audit Log when the field Type =Bookmark the field Message have entries like

  "Apply Server\BM1601-70"

  "Apply Server\BM1602-70"

at every 2 minutes for the period of 30 minutes when the hanging occurred. The user does not use bookmarks and there are no triggers in our document.

The same bookmarks appear in the Document Tab of the QVS but the user had never created one.

1 Solution

Accepted Solutions
ashfaq_haseeb
Champion III
Champion III

Hi,

Check this attached documents on how to delete temporary bookmarks

Let me know if that worked

Regards

ASHFAQ

View solution in original post

3 Replies
ashfaq_haseeb
Champion III
Champion III

Hi,

Check this attached documents on how to delete temporary bookmarks

Let me know if that worked

Regards

ASHFAQ

iliyansomlev
Partner - Creator II
Partner - Creator II
Author

Thank you Ashfaq,

I disabled the Allow Session Recovery option and deleted the bookmarks from the QMC. For now I haven't seen new strange bookmarks but I will observe the logs for some more time and if they don't appear anymore I'll mark your answer.

Thank you again.


ashfaq_haseeb
Champion III
Champion III

Hi,

If it resolves, can you close this thread by selecting appropriate answers.

Regards

ASHFAQ