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Anonymous
Not applicable

Some Dimension not display by different users

I have met a inexplicable problem.I creat a pivot table with dimension Rigion、Province、Hospital_Class、Hospital_Type and Hospital_Name,but when I access the BI system by A user(A is a name cal user),the dimension Hospital_Class and Hospital_Type are not display,Then I change another user B(B is also a name cal user) to access,it becomes OK,all dimensions are displayed normally,

I don't know why,who can do me a favour,thanks!

1 Solution

Accepted Solutions
tresesco
MVP
MVP

I would try few things like:

  • Ask the user to clear cache
  • Remove the user from user list and dealloacte CAL; reallocate CAL and add back to user list
  • Restart the qv services

If anything works.

View solution in original post

14 Replies
tresesco
MVP
MVP

Is section access there? Because, the similar behavior can be produced using section access.

maleksafa
Specialist
Specialist

have you checked if you have any conditional expression on the dimension filtering on OSUser() which is the User logging into the system? do you have section access applied on the document? maybe user A have a clone and is not working on the original chart?

Anonymous
Not applicable
Author

no user A and B have the same authority,and not several values of field Hospital_Class can't display but the field Hospital_Class can't display

Maxxie.Shi

13764026073

Anonymous
Not applicable
Author

Sorry, what do you mean 'user A have a clone' and how to deal with it?Thanks

Maxxie.Shi

13764026073

tresesco
MVP
MVP

There is a section access system field called OMIT used to hide entire field (not its values) from a specific user.

Anonymous
Not applicable
Author

Oh Sorry forgive me,I understand you,But I have not use the OMIT for any User.

Maxxie.Shi

13764026073

tresesco
MVP
MVP

Are you using publisher? Is any reduction being done?

maleksafa
Specialist
Specialist

from the access point the user can select any chart right click on it and clone, then he will be able to modify this chart and remove the dimensions.

Anonymous
Not applicable
Author

No,I have not used publisher,When I change the QVW name,This problem will be solved,so this problem is relate to the RAM?(In production environment,I can't change the QVW name,so it is not a doable method)