Access Point - Failed to open document, You dont have access to this document.

[#1]

Hi,

We have just installed the QV Server, in the Access Point we can see the document but there is I an error when opening: "Failed to open document, You dont have access to this document."

• Publisher is not installed
• Doc Call is assigned to the Document qvw
• NTFS Permitions to the folder and Document qvw
• Can open file in QV Server folder using QV PE
• No Section Access in Document qvw

Any suggestions?

Regards,

Francisco.

[#2]

Please post a snap shot of your script to get it clear.

[#3]

Hi,

I think so, how can we check that?

Thks.

[#4]

It´s a new install!

thnks.

[#5]

Hi,

What script? Section Access? Right now we are trying to open an empty qvw and it´s still not working...

Thks.

[#6]

I think so, we can access the file over the file system with QV PE...

thks.

[Bill_Britt]

Hi,

Can you check under document properties>Opening that the below items are no checked

Also, are you using IIS or QVWS?

Bill

[#8]

Hi,

Yes they are not checked.

We are using QVWS.

Regards,

F

[Bill_Britt]

OK,

In the QMC is you Authentication tab setup like this?

Bill

[#10]

Hi it's like that.

Thkns

[Bill_Britt]

Hi,

then I would open a case with support and have them look at the issue.

Bill