Access Point - Failed to open document, You dont have access to this document.

[#1]

Hi,

We have just installed the QV Server, in the Access Point we can see the document but there is I an error when opening: "Failed to open document, You dont have access to this document."

• Publisher is not installed
• Doc Call is assigned to the Document qvw
• NTFS Permitions to the folder and Document qvw
• Can open file in QV Server folder using QV PE
• No Section Access in Document qvw

Any suggestions?

Regards,

Francisco.

[#2]

Hi Bill,

I don´t think so, we have one doc but 1000 Doc Cals...

Regards,

FLC

[ashfaq_haseeb]

Hi,

I don't think with IAS you get Document Cal.

With IAS you get session CALS.

Regards

ASHFAQ

[Bill_Britt]

Hi,

Can you send me your license number in a private email? That way I can check it to see if it is correct.

Bill

[#5]

Thanks Bill.

Do I send to qcweb(...)@qlikview.com?

Regards

[ashfaq_haseeb]

Bill.britt@qlik.com

Regards

ASHFAQ

[Bill_Britt]

OK, I have the license and I will test to see if I can reproduce the issue. I will let you know today.

Bill

[#8]

OK, thanks a lot.

[Bill_Britt · Accepted solution]

This turned out to be an issue with their license. It has been taken care of and the system is working.

Bill