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korsikov
Partner - Specialist III
Partner - Specialist III
‎2014-10-21 04:37 AM

Crash Sense Server. Help detect problem

i have Sense site with 2 nodes. After power failure, start the server. But when I try to open one application server freeze, and not possible to open the hub and the management console. Restarting services does not help. More precisely when you restart the engine service hangs in the "stoping". Help restart operation system.

draws attention to the logs messages

Proxy audit log

The already opened client to target failed to connect, trying to reconnect with a new client once.

system proxy

When contacting https://localhost:4242/No connection could be made because the target machine actively refused it 127.0.0.1:4242

System Engine

1020141021T111502.673+0300INFOFlySystem.Engine.Engine400dc64de39-deb8-4ea7-8c80-d41b727ae76fRBCGRP\qvuserDOC loading: Beginning load of document 6FEB8FBA-0BFE-4708-8D3A-2EC1A33C0F5F.INTERNALsa_scheduler20141021T111502.673+03002072110420141021T111321.000+0300dc64de39-deb8-4ea7-8c80-d41b727ae76f
1120141021T111555.805+0300ERRORFlySystem.Engine.Engine4004e6c3707-8849-4919-bfdf-4b65aadac5e0RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.004e6c3707-8849-4919-bfdf-4b65aadac5e0
1220141021T111555.898+0300ERRORFlySystem.Engine.Engine400e3bab897-119f-4c01-b355-58791c3f96a5RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.00e3bab897-119f-4c01-b355-58791c3f96a5
1320141021T111556.226+0300ERRORFlySystem.Engine.Engine40017f6d702-cee8-4533-8520-15df77dd3396RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.0017f6d702-cee8-4533-8520-15df77dd3396
1420141021T111556.226+0300ERRORFlySystem.Engine.Engine400863aa766-e161-4f81-8c7c-d3ad3e4afc42RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.00863aa766-e161-4f81-8c7c-d3ad3e4afc42
1520141021T111556.304+0300ERRORFlySystem.Engine.Engine400f697839d-7a6f-4d47-b7c0-fe00ca164f62RBCGRP\qvuserFailed reading logs from engine. Possibly protocol violation. Exception of type 'System.OutOfMemoryException' was thrown.00f697839d-7a6f-4d47-b7c0-fe00ca164f62
1620141021T111557.380+0300INFOFlySystem.Engine.Engine400528af7f1-e9b3-4f63-9d0d-c27390ed7fc6RBCGRP\qvuserDOC loading: Unloading document 6FEB8FBA-0BFE-4708-8D3A-2EC1A33C0F5F, state UNLOADING.PersonalMe20141021T111557.318+0300856110420141021T111321.000+0300528af7f1-e9b3-4f63-9d0d-c27390ed7fc6
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11 Replies
korsikov
Partner - Specialist III
Partner - Specialist III
‎2014-10-21 04:42 AM
Author

Okay, let's say that the application is crash the engine, so why not work management console? For her work must be the work of a proxy service and service repository. Job Engine service is not obligatory

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korsikov
Partner - Specialist III
Partner - Specialist III
‎2014-10-22 04:58 AM
Author

In response to korsikov

System_engine log have a record

Engine: Server aborted. Reason for restart: Internal inconsistency, type F, detected.

workaround the problem.

delete problem app, publication of the working version  of the application from my work to  stream.

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Anonymous
Not applicable
‎2014-10-30 01:25 PM

I have the same issue with our single Qlik Sense server.  I was  setting  it  up and only had one app, when I had a memory chip in the server go bad.  After replacing the chip, the services all show started ( in delay mode)  but I can't open the Management Console.  I found the same message in my log files.  No connection could be made because the target machine actively refused it at 127.0.0.1:4242.  I tried deleting and re installing the Qlik Sense sever, but it still will not open and I have the same message.  Is this a bug or did you find a solution?

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korsikov
Partner - Specialist III
Partner - Specialist III
‎2015-02-19 09:41 AM
Author

In response to Anonymous

Last time I just deleted the problematic applications. And now again faced with such a problem.If I find a solution, just  tell you the decision problemmy.

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Anonymous
Not applicable
‎2015-03-05 08:31 PM

In response to korsikov

By any chance have you found a solution for the problem? We are having the same issue without any clue here

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korsikov
Partner - Specialist III
Partner - Specialist III
‎2015-03-06 01:59 AM
Author

In response to Anonymous

And what is your mistake? exactly the same? In what situation occurs?

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edisa
Partner - Contributor II
Partner - Contributor II
‎2015-03-10 06:05 AM

In response to korsikov

Hi guys!

I have the same issue.

My configuration server was working fine 1 week ago, but...now, i don't have idea why is the problem...I can't access HUB and QMC,...

I tried remove certificates, restart services, reinstall server,...etc (discussions forums), but nothing...

Any ideas?

MY LOGS:

  1. In Audit_Proxy(LOG):  (my hostname is demosqv, user: adminqv)

"...Audit.Proxy.Proxy.Communication.HttpChannel.HttpChannelHandler...The already opened client to target failed to connect, trying to reconnect with a new client once. https://demosqv:4242/..."


"...Audit.Proxy.Qlik.Sense.Common.Communication.Tcp.StreamFactory  3312      d458ee05-7d1c-44f2-9cd4-47100c62a576    DEMOSQV\adminqv      Error during stream authentication to server..."


"...Audit.Proxy.Proxy.Communication.Streams.AsyncStreamFactory          3312      5785c5da-9d27-41a5-9711-f9a5f28b31db    DEMOSQV\adminqv      Connection negotiation as server failed 10.10.19.7:443 <-> 10.10.19.7:49705, using: SslNoClientValidation..."


2. In System_Proxy(LOG):  (my hostname is demosqv, user: adminqv)


"...DEMOSQV\adminqv      When contacting https://localhost:4242/            No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión 127.0.0.1:4242  ..." 

"...WARN  demosqv            System.Proxy.Proxy.Settings.SettingsHandler  4824      a8ed10a2-e64a-44c0-b933-480dd90bf87e  DEMOSQV\adminqv      Could not contact local repository to retrieve proxy settings    No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión 127.0.0.1:4242..." 


"...DEMOSQV\adminqv      Message from remote endpoint at https://localhost:4242/: <DOCTYPE HTML PUBLIC -W3CDTD HTML…"


"...WARN  demosqv            System.Proxy.Qlik.Sense.Common.Communication.Tcp.StreamFactory            1032                b632cf8d-0265-49fe-95e9-d7870c20206d            DEMOSQV\adminqv      Error during stream authentication to server  Error de autenticación porque la parte remota cerró la secuencia de transporte..."


CAPTURE:



Thnaks. Regards.

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korsikov
Partner - Specialist III
Partner - Specialist III
‎2015-03-11 04:23 AM
Author

In response to edisa

can you attach all log's?

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edisa
Partner - Contributor II
Partner - Contributor II
‎2015-03-11 05:21 AM

In response to korsikov

I attach you all logs


Log.rar
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