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windows 8.1 proble

Successfully installed the Qliksense on to my laptop which is windows8.1 64bit. Problem is not able to open the tool, how can I resolve it?

7 Replies
Giuseppe_Novello

whats the issue? any errors?

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
Not applicable
Author

The issue is I am not able to open the tool, double clik/enter/run as admin nothing seems to open the BI tool.

Giuseppe_Novello

In task manager, do you see do you see " qliksense.exe" and "Qliksensebrowser.exe"?

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
Not applicable
Author

Nope, that is my issue.

Giuseppe_Novello

if it is not launching at all, it seems something corrupted or something blocking it. Do you have your firewall turned off?  the user that have Qlik Sense installed and the one that you launching is the same profile?

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
Not applicable
Author

The firewall has been enabled and I have provided the access to it, there is only one user so it is launched in the same profile.

Giuseppe_Novello

Deelip,

In the contrary, I need you to turn off the firewall. 

Giuseppe Novello
Principal Technical Support Engineer @ Qlik