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Qlik Sense Single object in iFrame not working in IE9

We have a website where we have embedded a sheet(single object url) into a webpage using iFrames. While it works perfectly in IE10 and above, Firefox and Chrome, the iFrame is blank when opened in IE9. When I debug in the browser, the error I see is "matchMedia not Found" in the qlik.js file. How do I resolve this issue? Our customer uses IE9 to support a legacy web application that they use.

Your help is greatly appreciated!

1 Solution

Accepted Solutions
Aiham_Azmeh
Employee
Employee

Hi Teena,

"Unfortunately" QlikSense do not have support Internet Explorer 9 and below.

see here : http://help.qlik.com/sense/en-US/online/#Introduction/SupportedBrowsers.htm?Highlight=internet explorer

Microsoft Windows 7, 8.1; Windows Server 2008 R2, 2012:

  • Google Chrome
  • Microsoft Internet Explorer 10 or higher
  • Mozilla Firefox (requires hardware acceleration, not supported in virtual environments)

Apple Mac OS X 10.7 and higher:

  • Apple Safari version 6.1 or higher
  • Google Chrome
  • Mozilla Firefox (requires hardware acceleration, not supported in virtual environments).

iOS: iPad 2 and above or iPhone 5 and above with latest iOS (Script editing not supported on tablet devices.)

  • Apple Safari version 6.1 or higher

Android: 4.1.4 (Jelly Bean) and above (Script editing not supported on tablet devices.)

  • Google Chrome

Windows Phone 8.1

  • Microsoft Internet Explorer 10 or higher

Regards,

aiham

View solution in original post

1 Reply
Aiham_Azmeh
Employee
Employee

Hi Teena,

"Unfortunately" QlikSense do not have support Internet Explorer 9 and below.

see here : http://help.qlik.com/sense/en-US/online/#Introduction/SupportedBrowsers.htm?Highlight=internet explorer

Microsoft Windows 7, 8.1; Windows Server 2008 R2, 2012:

  • Google Chrome
  • Microsoft Internet Explorer 10 or higher
  • Mozilla Firefox (requires hardware acceleration, not supported in virtual environments)

Apple Mac OS X 10.7 and higher:

  • Apple Safari version 6.1 or higher
  • Google Chrome
  • Mozilla Firefox (requires hardware acceleration, not supported in virtual environments).

iOS: iPad 2 and above or iPhone 5 and above with latest iOS (Script editing not supported on tablet devices.)

  • Apple Safari version 6.1 or higher

Android: 4.1.4 (Jelly Bean) and above (Script editing not supported on tablet devices.)

  • Google Chrome

Windows Phone 8.1

  • Microsoft Internet Explorer 10 or higher

Regards,

aiham