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Can't Apply Server Setup in QMC

Thanks in advance for any suggestions on this rather frustrating issue.

Whenever we try to apply settings under System > Setup for our QV server, we get an Unhandled Error (An unhandled error occurred: The requested name is valid but no data of requested type found).


We also get the same error when trying to look at our QVWS via the Setup pane (The web server is running fine and responding to access requests etc outside of QMC).


We've had this issue since before I worked here and have just accepted it, due to being rather overloaded with more important issues, but we now need to make important changes to our setup.


Hoping an expert here will have a working solution, as, thus far, no solutions researched have been successful! The issue apparently arose from an entirely fresh install on a new server, back in 2013.


Thanks again 🙂


Jenn

13 Replies
Not applicable
Author

We're just using QVWS as far as I know... not used IIS before

These are the QV services running currently:

Bill_Britt
Former Employee
Former Employee

Ok,

Change the QMC back to port 4750 and stop the QlikView Webservice. Go to C:\ProgramData\QlikTech\WebServer and rename config.xml to config.xml.old.

Restart the QlikView webservice and it should generate a new config.xml. Check the QMC and see if it is working correctly.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

Ok, one problem down at least! Web Server now being picked up by QMC successfully 🙂

In regards to the main issue, we were still getting:

A cluster node was added, please enter the control number


We went back to the General and entered the Control number there, applied and HEY PRESTO!


Job done, thank you very very much! 🙂


All the best


Jenn

Bill_Britt
Former Employee
Former Employee

Yea, you will see that on the release you are on. If it happens just put the control number in.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.