NPrinting affect Qlik Server overall performance?

[ravishankarqv]

Hi Community,

We were working on Qlik Development server and everything going on well until NPrinting server installed on same server. After installing NPrinting, Qlik Server’s overall performance turned to very poor but working without any issue. E.g. 30 minutes reloading activity takes 3-4 hrs with no issues. Even saving an empty notepad file takes lot of time.

After installing NPrinting, we noticed RAM usage is below 25% and CPU load below 10%. Event log file do not have any major errors.

We were not sure whether it is hardware problem or NPrinting installation.

Any one encountered this situation before? Any solution(s)?

Appreciate any ideas or thoughts to resolve this.

Additional Info: Qlik 11.2 SR6; Windows 2012 Server;

Thanks in advance

Ravi

[ngulliver]

Hi, Reddy.

You have asked this question in several places and I think have an answer:

Nprinting installer files download

You will not be able to simply download free demo software any longer. You may wish to try emailing the creators of NPrinting - Vizubi.com - to see if they can still get you a trial version.

Regards,

Neil

[Bill_Britt]

Hi Neil,

Qlik now is the owner of Nprinting. He will need to contact his account manager.

Bill

[#4]

Thank you Neil

[ravishankarqv]

After QlikView & N Printing uninstallation, the same server worked well without issue. So this issue not related to hardware.

As we were not sure about exact cause, I assume that some kind of deadlock or something else in OS caused this issue. I learned that reinstallation is the good option.

Thanks a lot for your suggestions.

Regards

Ravi