No Preview Available in Access Point

[theresaa]

Most of my documents show the opening sheet in Access Point as the Thumbnail.  A couple of them, however, show this:

Can anyone tell me why?  V11.2SR10 on Server 2008R2.

Thanks

[Peter_Cammaert]

Actually, the AccessPoint preview uses the Thumbnail you define in the document itself. No Thumbnail, no preview.

Open each document without a preview in QV Desktop and check Settings->Document Properties->Opening->Document Thumbnail (at the bottom left)

Best,

Peter

[hariprasadqv]

Enable Thumb neail for all the documents in documents properties of each App.

[help4qv123]

Go to Document Properties--> check the check box.....

[theresaa]

I have the document thumbnail box checked that says opening sheet

Theresa Aspenwall

Business Intelligence Specialist

O: 216.839.5489

C: 226.630.9441

theresa.aspenwall@austinpowder.com

www.austinpowder.com

Need help? Ask IT!

O: 877.294.2443

AskIT@austinpowder.com

[Peter_Cammaert]

In all published copies of your QlikView documents (assuming you have a publisher)?

Peter

[Bill_Britt]

Hi,

You will need to do a reload before you put the document on the server. Also, once there you have to reload with server reloads or publisher for it to stay.

Bill

[theresaa]

Thanks. I will reload it from publisher and see what happens.

Theresa Aspenwall

Business Intelligence Specialist

O: 216.839.5489

C: 226.630.9441

theresa.aspenwall@austinpowder.com

www.austinpowder.com

Need help? Ask IT!

O: 877.294.2443

AskIT@austinpowder.com

[jonathandienst]

I have seen a case when the thumbnail no longer existed after a reload. I this case, I had to change to an image, reload, change back to thumbnail and reload again. It seems that he thumbnail got corrupted and this resolved it.

[giakoum]

one other way to make the thumbnail disappear is to save the qvw in web view instead of desktop view