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kumarnatarajan
Partner - Specialist
Partner - Specialist

Qlik Sense Hub Problem in Some Public Network

!Hi All,

I have installed latest version of qlik sense server in my windows server 2012 R2 system. I can able to access the hub in locally and some public network. But when i access the hub in some network it's showing below error.

"Connection lost. Make sure that Qlik Sense is running properly. If your session has timed out due to inactivity..."

13 Replies
kumarnatarajan
Partner - Specialist
Partner - Specialist
Author

Giuseppe,


I have attached image for error message.


When i check the windows event log. It's showing the login success message. But after login above mentioned error message is appearing in browser.

Giuseppe_Novello

Kumar,

I seen the image and I am not referring the error in general, What I mean you must do a wireshark trace to see if there's any network variable that might cause any issues. Also have you checked the logs, I would look the Proxy logs and Engine logs.

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
kumarnatarajan
Partner - Specialist
Partner - Specialist
Author

PFA the Engine and Proxy full folder for log files.

Not applicable

Hi Kumar,

Did you manage to find a solution for this?