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juleshartley
Specialist
Specialist

Microsoft Visual C++ Runtime Error

Hi,

When opening 1 of 2 QVWs in the IE plugin v.9.0.7502.8 we get a runtime error and IE crashes.

So far we have tried

- restarting the service / server

- checking all versions are the same

- Removing certain objects from the QVWs

The server has 4GB of RAM and a fairly decent CPU but this seems like it might be a [pretty odd] resource issue as the CPU flat-lines at 100% for a minute or so before the crash.

Has anyone got any advice / similar experiences? This is holding up our deployment of v.9 as it is a showstopper.

Thanks,

Jules

12 Replies
bnichol
Specialist
Specialist

Were you able to correct this issue? And if so, how?

Thanks,

B

suniljain
Master
Master

Pls update window patches . if on the automatic update of winodw it will show the list of patches that have to update.

bnichol
Specialist
Specialist

Installed the Microsoft Visual C++ 2008 SP1 Redistributable Package (x86), and this seems to have corrected the issue.

B