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Qlikview Server stops responding V9 SR5

Hi All,

We recently upgraded to V9 SR5 (last Wednesday) and this week I have noticed that each day around midday the Qlikview Server service is showing as stopped in the Qlikview Management Console, even though it is still running as far as Windows is concerned.

error loading image

(When the problem happens the QlikviewServer is shown as Stopped)

I had a look through the Event Viewer in Windows and noticed a number of failures for the CommandCenterService:

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This is happening around the time that we get the issue, however I did see a successful connection at 12:26PM. Im not sure if these errors are related to the issue I am getting with the Server or not. The error for the CommandCenterService is:

System.TimeoutException: The operation has timed out.

at QlikTech.NetClient.QvClient.GetMessageDataFromSocket(Byte[] buffer)
at QlikTech.NetClient.QvClient.GetMessageSizeFromSocket()
at QlikTech.NetClient.QvClient.Execute(Byte[] request)
at QlikTech.NetClient.QvClient.Execute(String request)
at QlikView.Backstage.Wrappers.QvsWrapper.CallFunction(String methodname, String iStartElement, String iStartAttribute, IXmlSerializable arguments, IXmlSerializable outpar)
at QlikView.Backstage.Wrappers.QvsWrapper.GetServerStatus()
at QVPublisherCommandCenterService.ServiceImpl.DoGetServiceStatuses()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.





We are running the following:

Windows Server 2003 R2 (Service Pack 2) x64
Qlikview Server 9.0.7502.8 SR5
Qlikview Client 9.00.7469.8 SR4

Any help would be appreciated!

Regards,

Trevor

12 Replies
Not applicable
Author

Thank you for your replySmile

Your informatiaon is helpful to me,

however, we need Qlikview Web Server for Access Point.

That's why we can not choose IISSad

To tell the truth, we will change the version from 9 into 10.

I would expect the issue not to happen again with QV10.

Thanks, again.

Aki

suniljain
Master
Master

Dear Aki,

its alredy resolved in QV 9 SR6. so if you unpgrade to SR6 then its resolved .

Not applicable
Author

Sunil,

Thank you for your information.

I feel at ease.

Aki