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qlik view server process is taking high memory

We are using qlik view 9 server for our product. There are 8 reports and reloading the reports happen once in a day. We have dedicated windows server machine for qlik view reports, which has 8GB of RAM. Few days back qlik view server process QlickviewDistributionService.exe is taking high memory and 98% of RAM is utilized while reloading the reports. We noticed that, there is no data increase in the database and it is normal.

There are five users allocated for these 8 reports in qlik view server.  We noticed the working set and Low is 70 ,High is 90 and cache is 10.

We observed that, size of the report files are not more than 43 MB.

Is there any way to restrict this high memory usage in server machine while reloading qlik view reports?

3 Replies
oknotsen
Master III
Master III

This is all managed very well in the QlikView 11 and 11.2 servers. In those servers you define a Working Set Low and Working Set High and the server processes manage that memory usage does not go over those levels (for related use).

You might want to consider updating your (server) software as you are currently running on 6 year old software .

May you live in interesting times!
qlikviewwizard
Master II
Master II

Hi Purushotam

As okg better to go for new version or removing unnecessary data,fields from the data model.

Hope this will help you.

oknotsen
Master III
Master III

qlikviewwizard wrote:

or

Make that "and".

Next to that, you could also consider putting the reload engine on a dedicated machine, but with this low amount of users it more hints into the direction of some part of the script doing something scary (like a Cartesian product).

May you live in interesting times!