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nihhalmca
Specialist II
Specialist II

AccessPoint Issue

Hi All,

There is no year 2015, however if select 2014 then 2015 showing in list box. This is happening particular region persons rest of all users not facing any issue. More ever development side also fine.

Please find the attachment.

can you share any suggestions to resolve issue.

Thanks,

Nihhal.

19 Replies
nihhalmca
Specialist II
Specialist II
Author

Sample file attached to original post.

nihhalmca
Specialist II
Specialist II
Author

Sample file attached to original post.

nihhalmca
Specialist II
Specialist II
Author

Sample file attached to original post.

simsondevadoss
Partner - Creator III
Partner - Creator III

check whether both the fields are same and also check whether you have used any trigger on "on select"

timanshu
Creator III
Creator III

Hi,

I really think that you have two different  not linked year fields.

In screenshot attached by you, it is visible that Year field is even not selected.

nihhalmca
Specialist II
Specialist II
Author

Both fields are same, there is no triggers.

nihhalmca
Specialist II
Specialist II
Author

Dashboard has only one year filed.

And please see current selection, selected year as 2015. that not reflected on year list box.

jagan
Luminary Alumni
Luminary Alumni

Hi,

Check whether there is any HidePrefix or HideSuffix, some fields will not be shown in Current Selections, make sure of that.

Regards,

Jagan.

nihhalmca
Specialist II
Specialist II
Author

Hi Jagan,

Dashboard is working fine for all except one user.

I believe it is distribution or browser issue.

Nihhal.

nihhalmca
Specialist II
Specialist II
Author

Thank you all. It has been resolved.